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How to Get Your Kids and Devices Ready to Go Back to School

Community Team - TT Staff

When it comes to technology, students are more connected than ever. But there also seems to be a serious disconnect between what kids and parents think about teens online activity. 

A recent survey of online teens conducted for the Cybersecurity Alliance found that 6 of 10 students had created social media accounts without their parents knowledge. But only 28 percent of parents suspected their kids offspring had secret accounts. 

This suggests a lot of parents are just plain oblivious of their kids’ online activities. And other findings are equally troubling. 

While two-thirds of parents expected their kids would report any online incident that made them uncomfortable, only one-third of students said they would report such incidents. And just under half of the teens said they’d seek their parents help for problems online compared to the 65 percent of mums and dads who expected their teens to share their online problems with them “most” or “all the time.” 

This confusion between what teens and parents think about online conduct suggests that parents need to be more proactive in preparing their kids for the challenges of having access to the world through devices that fit in our pockets. 

What’s a better excuse to talk technology than when you’re send your kid back to school?

Here are few topics of discussion to consider before the first class begins: 

  • Parental controls
    If you’re worried about the content your younger kids can see on the family PC or on their tablet or mobile, you can manage that through TalkTalk’s SuperSafe parental controls feature. This gives you a chance to explain that you want to protect them from inappropriate sites and strangers so you can feel confident about them having fun on the web. But parental control doesn’t just have to be a negative. The power to control your kids’ time online, means you can also set up online reward time — such as an hour or two when homework is done.
  • Apps
    Downloading an app to your mobile device could mean you’re inviting strangers to access your phone. Some apps may demand access to your kid’s camera, microphone, contacts and photos. Use the SuperSafe Application Privacy feature to go through your apps together to see what kind of permissions are being accessed. Reviewing privacy settings of social networking sites also provides a chance for your kids to ask questions or express concerns.
  • Privacy
    Using SuperSafe means you can make sure a mobile device’s data stays private, even if it gets lost. On Android you can use the locate, lock and wipe feature to help find a misplaced device or to delete all personal data in a worst case scenario. Make sure your kids know that connecting over “free Wi-Fi” can expose your data and possibly even your passwords to strangers. Avoid that by connecting via mobile networks or by using a VPN app. Also make sure that they lock their devices using an unguessable code.
  • Security hygiene
    Some parents need basic security reminders as badly as kids do, whether they’re just getting online or heading to university. So remind yourself and your kids to use strong unique passwords for all their important accounts. Your passwords shouldn’t use any words from the dictionary or anything someone could guess by looking at your social media. Remind them that “free” online is almost always a bad sign. Don’t click on links and attachments in emails that you weren’t expecting. And remind your kids that anything they post online, even on sites that promise to delete things after twenty-four hours, could be seen by anyone — even your parents.

An open and honest conversation reduces chances that a uncomfortable situation online will become a crisis. 

So before your kids go back to school, start talking about how important it is to you that they connect safely, especially when you’re not watching them. 

As a TalkTalk customer you can get SuperSafe internet security for free on one device (worth £39 a year) and SuperSafe Boost which protects up to eight devices for only £2 a month (worth £99 for a year). 

Just log in to My Account, select the package you want and you will receive an email from F-Secure to install it onto your device.

About OCE_Chris

Hey everyone, I've worked for TalkTalk since 2004, as a member of the new broadband support team, moved to second line the following year, then CEO tech team and on to Community in 2009. You'll usually find me on the Broadband and Fibre boards (and email now and again). I'm interested in technology and photography and I'm a big coffee fan, have loads of coffee gadgets and roast my own coffee beans

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