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09-11-2021 09:34 AM - edited 09-11-2021 01:45 PM
We're aware that customers connected to the Stoke City exchange are currently experiencing authentication issues with their broadband service.
We'd like to apologise for any inconvenience caused during this time and assure you that our engineers are working to restore service as a priority.
Latest Update - 1:35pm - Our engineers have confirmed that service has been restored, and they're completing final checks.
