We're aware that some customers connected to the County Downs Exchange In Northern Ireland are having issues with their services.
We sincerely apologise for the disruption to your services. Our team are currently investigating the issue to get you back up and running as soon as possible.
Update 16.30 - Our Engineers have identified the cause of the problem and are working to resolve the issue.
Latest update: 17.13pm 9 September - Resolved
Our engineers have confirmed that service has been restored to all affected lines
I've got no service, what should I do?
If you're experiencing an outage with your services, there's no need to contact us as we're already working on the issue. However, if you urgently need to speak with us you can contact us here.
Sian Kelly
