Repair work to implement a permanent fix is now complete. The cable was fully repaired around 19:30 on Wednesday 29 October 2025, and the majority of end customers’ services have been restored. If any service issues are still being experienced, please escalate through your usual Openreach service lead.
Shetland Islands:
Baltasound, Bigton, Bixter, Brae, Bressay, Burravoe, Cunningsburgh, Fair Isle, Fetlar, Foula, Gott, Gutcher, Hamnavoe, Hillswick, Lerwick, Mid Yell, North Roe, Ollaberry, Out Skerries, Papa Stour, Reawick, Sandness, Sandwick, Scalloway, Skellister, Sullom Voe, Sumburgh, Symbister, Uyeasound, Vidlin, Voe, Walls, Weisdale, West Sandwick
Isle of Tiree:
Scarnish
Thank you for your patience and understanding. We'll continue to bring you updates as we receive these from Openreach.
