Update - 9:25pm 29th January - Engineers advice that the earlier issue has now been resolved, once again we apologise for any inconvenience caused.
We're aware that some customers in the Bristol area are having issues with their broadband service.
We have engineers investigating this as a matter of urgency and we would like to aplogise for any inconvenience caused.
There's no need to contact us as we will update this page with any updates we receive.
SimonB