We're aware of some customers who cannot use their broadband and on demand tv services in Northern Ireland.
We're really sorry for the inconvenience this is causing but please rest assured that our engineers are working hard to resolve this issue.
Update 27 May 9am - Resolved
This issue has now been resolved and customers shouldn't see any further problems with their service. Once again we're sorry for any inconvenience caused.
If you're experiencing an outage with your service there's no need to contact us as we're already working on the issue however if you urgently need to speak with us you can contact us here.
SimonB