We're aware that customers connected to the Parsons green exchange are currently experiencing a loss of service.
Latest update: 4:12pm 27th January 2022
Openreach engineers are on-site and working on this outage. Due to the severity of the issue, repair works are expected to continue overnight.
We'd like to apologise for any inconvenience caused during this time and assure you that the engineers are working to restore service as quickly as possible.