Update - 21st August 2019 9:30am
Services should now be working as normal, however we are waiting for Virgin Media to confirm that they have completed their work.
We're aware that customers connected to the Watford and Ealing exchanges are currently experiencing a loss of Broadband service.
We'd like to apologise for any inconvenience caused during this time and assure you that our engineers are working to restore service as a priority.