Engineers are in the process of restoring service and we hope to have everything back up and running soon. Thank you for your patience.
We're aware that some customers connected to the following exchanges are currently experiencing problems with their broadband services:
- Cricklewood
- Golders Green
- Hatch End
- Hounslow
- Kensal Green
- Mill Hill
- Northolt
- Pinner
- South Harrow
- Stanmore
- Willesden
Latest update - 8th January 12:05pm - Engineers have confirmed service has been restored, once again we apologise for any inconvenience caused.