We're aware that customers in the Hammersmith and Shepherds Bush areas were experiencing a loss of Phone, Broadband and TV service.
The affected area codes were: 02036, 02087, 02034, 01998, 02081, 02030 & 02035
Latest update: 5:18pm 4th August 2018
This issue has now been resolved and all services have been restored. We'd like to apologise for any inconvenience caused during this time.