We're aware that some customers in the North East of England were experiencing a loss of service earlier due to a fault on the Openreach network. The following areas were affected:
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Barningham
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Bedlington
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Blyth
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Cramlington
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Dudley
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Killingworth
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Newcastle
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North Tyneside
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Seaton
Latest update - 12th November 4:14 PM
This issue has now been resolved and the service has been fully restored. We'd like to apologise for any inconvenience caused during this time.