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Loss of service in the Solent area

simonb
Content Team
Staff
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Private Message

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We're aware that customers connected to the following exchanges are currently experiencing a loss of service;

  • Bishops Waltham
  • Botley
  • Locks Heath

Latest update: 00:54am 26th January 2022

Virgin Media Field engineers are on-site and continue to work on repairing the damaged fibre cables found during their investigations. The engineers are due to work throughout the night to complete the repairs. We'd like to apologise for any inconvenience caused during this time and assure you that we're working to restore service as a priority.

SimonB
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