We're doing some work on My Account from 14:00 to 15:00 so you won't be able to access it or make any changes.
This routine work allows us to keep your service stable and secure. Sometimes we're doing things you can see, and other times we're performing routine updates that you can't see, just to make sure everything is running as smoothly as possible.
We're really sorry if you've not been able to manage your account as expected, everything will be back up and running soon.
SimonB