We are currently having issues with some of our systems at the moment, as such when you speak to one of our team they may not be able to help you at this time and they may have to ask you to contact us later. You may also experience some issues using our My Account service, we're sorry for any inconvenience. We will have everything back up & running as soon as possible.
In the meantime, you can use My Connection to diagnose and fix problems with your broadband connection.