We are currently having issues with some of our systems at the moment, as such when you speak to one of our team they may not be able to help you at this time and they may have to ask you to contact us later. We will have everything back up & running as soon as possible.
In the meantime, you can use My Account, to view and pay your bill or check for any updates to your account. You can also use My Connection to diagnose and fix problems with your broadband connection.