Due to an outage at one of our main contact centres, you may experience a delay speaking with us. Our online self-serve options remain available.
If you're calling about an urgent matter, please continue to hold.
Please remember our help site may answer your question without needing to speak with us.
Otherwise, you can use My Account, to view and pay your bill or check for any updates to your account. You can also use My Connection to diagnose and fix problems with your broadband connection.
We apologise for any inconvenience and appreciate your patience.
