We're aware that some customers were unable to watch certain subscription channels on their TalkTalk TV Box and may see the following error:
IPC6012: Sorry this is not available. As this channel is delivered through your internet connection there may be a problem with your router.
Latest Update, 7 AM 19th July
This issue has been now been resolved. We would like to apologise for any inconvenience caused during this time.
Stephen, Community Manager