Parts of the UK recently experienced hurricane-force winds which has caused damage to the Openreach network. As a result of this, customers are reporting a higher number of faults than usual in the following areas:
Openreach is already taking steps, including sending extra engineers into these areas to return their service.
Latest Update - 07:00 am - 26 October: We're continuing to monitor the situation with Openreach and we'll keep you updated with any progress from the Openreach team. Thank you for your patience.