Latest update - 12th October 10:32am
Our systems are back up and running and we're able to take calls again. You can now contact us as normal.
We're having some issues with our systems which means we're unable to take your calls right now.
If you've got a question about your account or bills, you can find more information in My Account. However if you need to speak to us urgently, please call back in a few hours.
We're working to fix the problem as quickly as possible- thank you for your patience.