On Saturday 4th April, large parts of the UK were hit by Storm Dave bringing strong winds and heavy rain. This adverse weather has caused widespread power outages and as a result you may find the storm has caused some disruption to your service.
Due to the wide spread impact of the storm you may experience some high wait times to speak with our tech teams. We'll be with you as quickly as we can but If you're experiencing connection issues as a result of the storm please:
- Use My Connection to diagnose and fix problems with your broadband connection
- My Connection will run checks on your services and report any faults to us so you don't need to wait to speak with us
We’ll keep this page updated with any changes related to the storm.
