We're aware that customers are unable to contact us via Whatsapp or SMS, we'd like to apologise for any inconvenience this may cause.
If you're already in contact with us via whatsapp or SMS you may not be able to continue with the conversation in whatsapp or SMS - you can switch to our live chat option if your query is urgent.
In the meantime, you can use My Account, to view and pay your bill or check for any updates to your account. You can also use My Connection to diagnose and fix problems with your broadband connection.
