We're aware that customers connected to multiple exchanges in South Wales were experiencing a loss of Phone, Broadband & TV service due to a break in a fibre cable.
Exchanges affected were:
- Abercynon
- Newtown Llantwit
- Pentyrch
- Pontypridd
- Tonyrefail
- Ynysybwl
Latest update: 7:09pm 9th February 2021
Our engineers have confirmed their repair works are complete and the issue has now been resolved. All services have been fully restored in the exchanges listed above. We'd like to apologise for any inconvenience caused during this time.
