Lost security authentication password

[Queenbee29]

Cannot get Internet and no help from talktalk or eero

[siphosethu-TT]

Hi there Queenbee29, please confirm if you mean the Wi-Fi password as that would be located at the back of the router unless you've previously changed it. Thanks

[KeithFrench]

Hi @Queenbee29 

Please, can you elaborate in as much detail as possible what password has been lost & how that is affecting your internet? Then I should be able to help you.

The information below is provided by TalkTalk. For confirmation, please contact @Lorrainef.

KeithFrench is one of our valued Community Stars and can help with a range of issues related to wireless and networking. At times, he may ask you to send him test results via a Private Message to help analyse/diagnose an issue. Although Keith does not work for TalkTalk, he very kindly shares his time and knowledge to help others.

If you need further help or if we need to take any details such as personal information about your account like phone numbers, account numbers, etc, one of the TalkTalk team will jump in and help out.