Netflix/now box

[Cloish]

Just had to renew my tv and now when i access netflix and NOW it wants me to pay when i pay gor it monthly....help please?

[Mandisa-TT]

Hi @Cloish I wanted to let you know that our partnerships with Netflix and NOW have ended regarding billing. However, you can still access Netflix and NOW on your TalkTalk TV Hub or TalkTalk TV 4K devices.
 

Your access to Netflix will conclude based on your billing cycle, and the specific date was mentioned in the closure email you may have receive. This was between 16th July and 14th August. After your subscription ends, Netflix will reach out to you via email to help you sign up directly with them, so you won’t experience any downtime in your service.
 

If you don’t receive an email from Netflix, you can simply log into your Netflix account and choose the subscription you’d like to add. You can continue using the same Netflix account you set up through TalkTalk. This can be done once your billing period is over.
 

[fr8ys]

Yes they can. Offers and deals change all the time.

The tie up with Now has ended and all affected customers were contacted. Likewise Netflix.

More information can be found here

[Cloish]

Hi fr8ys

I pay for netflix and now through my talk talk contract....they cant just stop it !!!

[fr8ys]

TalkTalk no longer offer these as part of your contract.

Do you pay Now or Netflix for this service? If so you need to log in using your Now / Netflix credentials.

If not, then you will need to sign up with Now / Netflix and then use those credentials.