cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 3964 Views
  • 3 replies
  • 5 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 28037 Views
  • 0 replies
  • 17 like

Tv recording box message YVM102

Box says Guide preview unavailable -BUT it is availableApps - NOT AvailablePROGRAMS ARE RECORDINGMESSAGE SAYS BOX NOT CONNECTED TO INTERNETI HAVE RESTARTED ROUTER OK BUT SETTINGS ON TV SAY CANNOT CONNECT TO INTERNET.Have tried rebooting tv box but st...

Annie9896 by Popular Poster
  • 178 Views
  • 2 replies
  • 0 like

New TV & my 4k box

I have a new TV which can give me all the viewing I need without my 4K Talk Talk box which I now no longer use. I can find no way of letting you know this other than through this forum.

GrannieZ by First Timer
  • 259 Views
  • 1 replies
  • 0 like

Tv remote not working

Hi there, Recently my remote would no longer connect via Bluetooth and now it won’t even turn the box on. How do I resolve these issues? I have already tried turning it off and on again, new batteries and a factory reset with no luck. Thanks Dan

Cannt get itvx

I cannot get itvx. Do i need a new box.. if i renew my contract will i get a new box at the amount quoted in the renew contract letter

Resolved! TalkTalk update has disabled settings on my EE TV box pro.

Hi,I have an EE TV box pro. I do not subscribe to a TalkTalk TV package.TalkTalk has recently updated the firmware on the box (it has TalkTalk branding) despite it not being owned by TalkTalk. I am now unable to access "Settings" on it. The side menu...

Aerial

Hi am looking for a way to check aerial signal strength on Talktalk TV hub. I have looked in settings but can't find it. Do I use the tv box remote or the tv one? Once again I am getting a pixelated picture and the tv hub is only weeks old. So am won...

Scotia55 by Whizz Kid
  • 1172 Views
  • 12 replies
  • 0 like

Resolved! Pairing phone to DN372T set top box

I have been using a DN372T set top box, rented through Talktalk for several years along with the EE phone app to allow me to set recordings remotely and all worked fine.The box recently failed to operate, but Talktalk no longer offer a replacement bo...

5letters by First Timer
  • 1084 Views
  • 11 replies
  • 0 like

TV HUB

My tv hub is not working. The guide comes up but when you click on the channel you want to watch it freezes. I think I need a new tv hub. Have googled and done everything it suggests but all to no avail.

Netgem Box - is it faulty?

My Netgem box seems to restart itself several times in about 20 minutes. When recording it must re-start itself because it records 2 minutes, then another 2 minutes then maybe 5 minutes. It is very rare that the box records a complete program. When w...

Suzyb36 by First Timer
  • 416 Views
  • 3 replies
  • 0 like

Replace old tv box

Hi, my tv box is old and won't record any more, also I keep having to restart it to change channels. it also doesn't have ITVX which I need. How do I order a new TV Hub?

rhw65 by First Timer
  • 642 Views
  • 1 replies
  • 0 like

4+ tv

How do I watch 4+ tv through the talktalk hub?

adniL74 by First Timer
  • 393 Views
  • 2 replies
  • 0 like

Old Youview box - can I get upgrade

Hi2 years ago I moved house and was told I'd get a new TalkTalk box for my new home. The box never arrived, as I believe it went to my old address and never got sent on. I have been using the old box for 2 years, but now realise I should be using an ...

Ali1234 by First Timer
  • 488 Views
  • 2 replies
  • 0 like

TV Equipment

Dear Sir / madam. We renewed our contract with you back in December and were supposed to receive a new TV box/hub, but nothing has arrived yet ? Please can you chase up where this has got to. Thank you

Region problems

I am unable to see the correct regions programmes on the iplayer (iplayer error code 40020) and stv player apps. I cant watch bgt on stv player as it says wrong region. I am central Scotland. I also have trouble getting these apps to show up at all a...

Drigby by First Timer
  • 466 Views
  • 1 replies
  • 0 like

Replace TV box

I have just ordered an upgrade to full fiber 900 with my TV package transferred with it but u have the old unsupported TV box.How do I get the latest supported version TV box sent out to me to use with my account and TV package?Thanks

unsupported device TalkTalk-DN372T

Hello according to your website my TV set-up-box TalkTalk-DN372T is unsupported and that also i can request a new TV set-up-box so can i request to upgrade to a new TV set-up-box the exact word on your website are "Which devices are no longer support...

Cancelled talk talk TV - how to return the box

Hi, I cancelled talk talk TV and the person I spoke to said they were going to arrange a return for the box and controller etc.It has been a few weeks now and I have not received anything

Cjb2025 by First Timer
  • 511 Views
  • 3 replies
  • 0 like

Failure to record programmes

My TalkTalk box does not record when I set it up to record a programme on ITV1 or ITV1+1. I spent over 1½ hours on Live Chat yesterday talking to Ganesh who checked all the connections & settings & found everything was okay. We retuned all the channe...

TalkTalk 4k TV box failing

A few weeks ago, I noticed that my TV box had lost most of its channels. The only way I could fix it was by performing a factory reset, which temporarily resolved the issue. However, in the past week, this has happened five more times, leading me to ...

SteveElmo by Conversation Starter
  • 419 Views
  • 2 replies
  • 0 like