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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 2271 Views
  • 0 replies
  • 4 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 24161 Views
  • 0 replies
  • 16 like

TV android box

Not happy with my box, I am never able to watch a film without it crashing at least once saying either ethernet/broadband connection lost (which it isn't) or 'we have run into a problem'.I've tried rebooting, resetting but still the same making the e...

Netgem 4k tv box bbc channel issues

I'm unable to view any bbc channel normally through my aerial. When selecting these channels the 4k box selects iplayer. All other channels work normally. I've carried out a full Netgem 4k box reboot/restart and also rescanned the channels, all to no...

TVHub not starting TV

Is it possible to have make the Hub start the TV when I turn the TVHub on?

Liviu1 by First Timer
  • 74 Views
  • 1 replies
  • 0 like

Problem with New talk talk hub

After connecting new hub , Ethernet and Ariel, the picture quality is ok but not hd quality,and not as good as previous box , if I use the tv itself with it’s own remote it’s perfect. Any ideas ?

ITVx Missing on App Screen

I've just got the TV hub delivered and ITVx is not showing as a Featured App! Having trouble getting the call centre guy in South Africa to understand. There are lots of odd TV channels like watch free TV and Great Player! I don't need those but you ...

pb7oaks by Newbie
  • 113 Views
  • 2 replies
  • 0 like

TV box and remote control constantly flashing

My small square TV box is a constant flashing white light and the remote is a flashing blue light. I've put new batteries in and unplugged unit, pressed button on the front of the box, nothing appears to work.

marjen927 by Conversation Starter
  • 121 Views
  • 2 replies
  • 0 like

TV Box

My TV Box is a Huawei No DN372T. At present I am having trouble recording programmes (says will record bur when I check afterwards find is has failed to record) and also find I am unable to watch programmes that I have successfully recorded earlier)....

clive12 by Popular Poster
  • 122 Views
  • 2 replies
  • 0 like

TalkTalk TV Hub Unresponsive - Can't Access Home

As of this evening, my TalkTalk TV Hub won't access the home page, and is just a black screen. Disconnecting the power and restarting the machine does nothing. Menu overlays still function (stating that the remote control has been connected, for exam...

eXistenZ by Chatterbox
  • 176 Views
  • 3 replies
  • 0 like

TalkTalk Tv won’t record

Hi I am frustrated to the cusp of tears.Within the last year I upgraded to the latest TV box as ITV became X and the older box was not compatible. TalkTalk persuaded me to do this! That was the only issue, that box paused, could rewind and was capabl...

TV hub sound dipping randomly

Our new TV hub has started producing (at random intervals) a click followed by an immediate reduction in volume. The volume then gradually goes back to the original level in 20 to 30 seconds. Seems to affect both apps and live TV. Was never an issue ...

Missing TV box

I've placed an order for TV a couple weeks back, it's all active but the box is missing, RM failed to deliver (I doubt they attempted) and now the tracking link is basically dead. I'm sure I'm being charged for this so can something be done, please?

Drewchc by First Timer
  • 221 Views
  • 3 replies
  • 0 like

No power to tv box`

My tv box has suddenly decided to lose power, I have unplugged and plugged back in tried on off button at back. Nothing seems to want to put any power into it. How can I contact talk talk to get a replacement. The website is a bit of a maze to find t...

Tv hub

Since I received my new tv hub last week I have had endless problems making it work with my smart tv. I have been on a chat with TalkTalk and also with Samsung about my tv .nothing works I am at my wits end. I want a person to come here to get it sor...

4k box versus new TV hub

Hi there. I have a talk talk 4k box. I’m due to renew my contract and am being offered the new TV hub. I was told that my 4k box will not support ITVX as of next year. Is this true as not had my 4k box that long. I only need the box really for pausin...

Natsc by Visitor
  • 363 Views
  • 3 replies
  • 0 like

New Hub Box

You sent me a new tv hub box over a year ago. When I telephoned to advise that I was not happy with the replacement box. I was at the time advised that you would send me a voucher to redeem on Amazon for a usb stick? As the new box does not record. (...

My hub box

Can't connect my Hub

dot2024 by First Timer
  • 154 Views
  • 1 replies
  • 0 like

Replacement recording set-top box

My set-top box frequently freezes. On such occasions, the box will not respond to the remote control; the only button that works is the Box On/Off button. If I switch it off and on again with the remote, the box returns to the same, frozen condition....

BTTV box pro?

Will the above work with TT freeview? I have the humax BT DTR 4000 at the minute and it keeps randomly shutting down so I ned an upgrade.SteveTIA

Tv connection

I keep losing signal on tv through talk talk box 

Jilly21 by First Timer
  • 230 Views
  • 3 replies
  • 0 like

Transfer recordings from old box without losing

Is there a way to transfer recordings from old talk talk box onto a usb stick to save without losing? I have a new talk talk hub box and don’t want to swap over as I have programmes recorded that I would like to watch saved on old box.

CHILL80 by First Timer
  • 265 Views
  • 2 replies
  • 0 like

Remote control V3 not working

Most of the buttons on my V3 remote control for the Huawei box have stopped working. Can I get a replacement.

PDB-OX16 by First Timer
  • 191 Views
  • 1 replies
  • 0 like

Digital hd tv channels not working, bbc itv channel 4

Hi For about 3 weeks our bbc, itv and channel 4 hd channels have lost signal through our talktalk tv box. I originally put this down to the weather but it has continued. This happened about 2 or 3 years ago and was fixed by talktalk sending a replace...

andyrhi by Conversation Starter
  • 352 Views
  • 3 replies
  • 0 like

4k box loading

My old 4k box when scanning for tv channels does not find BBC1, ITV etc but will load the extra channels (which don't want) I've been sent a new box and this does the same.