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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 1646 Views
  • 0 replies
  • 3 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 20298 Views
  • 0 replies
  • 14 like

Old box with smart tv

Hi, Does anyone know if the old you view boxes work with a smart tv. As I don't want to lose the record function but I want to be able to watch netflix, if I get a smart tv that has the app on will the old box connect to it and keep the record functi...

cannot connect HuawaeiSTB box cord to my new TV

I had to buy a new TV to accommodate changes in NETFLIX.a 2024 Samsung TV.Problem: my 2024 TV does not have an plug (TV SCART) that will accommodate the the HDMI cable from the TALKTALK box?

Dean13 by Newbie
  • 62 Views
  • 1 replies
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Talk Talk box is frozen?

My talk talk box is frozen on 1 channel and unplugging box does not worK, nor does the remote.please can someone help?

PaulOre by Newbie
  • 175 Views
  • 2 replies
  • 0 like

Connect tv box with eero 6 router

I have just renewed my Talktalk contract and been sent an Eero 6 router. I have tried to set this up but it will not connect to my tv box dn372t. Do I need a different tv box?

pne168 by Popular Poster
  • 392 Views
  • 5 replies
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TV BOX PIXELATION

We have received two new boxes from Talk talk over the last couple of weeks.Previous box was really old and didn’t support things like itv x.The first box (YouView) was causing channels through the aerial to be really badly pixelated. Internet channe...

More tv hub plus you view box

Can I use the more tv hub upstairs but still plug in the youview box downstairs. Himself has the more tv for sport and me youview so I can record,.how do I sort the plugs ..hdmi etc as of course all on one modem

nellie5 by Conversation Starter
  • 514 Views
  • 9 replies
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Smart tv v hub

My tv is old but it still works. Now the old set top box no longer supports Netflix is there any point in getting a hub if I get a smart tv. If I kept the set top box would I be able to record on that. I take it the hub won’t do that.

Jancun24 by Team Player
  • 222 Views
  • 1 replies
  • 0 like

tv

we have a new box we have set it up but we are unable to get freeview we had it before and it didn't require an Ariel.can anyone help please

Sage1 by First Timer
  • 218 Views
  • 1 replies
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Netflix stopping on youview

I got this message from Netflix.Heads up! One of your devices will no longer be supported beginning 7 November 2024(R11). I am assuming this is my Youview box as my iPad is relatively new. Will Talktalk be supplying more up to date box at anytime? I ...

Jancun24 by Team Player
  • 343 Views
  • 1 replies
  • 0 like

Settop box

Our stettop box seems to have packed in, we can't record or access Catch Up any more. The D-Link plug is also not working. I have gone through various possible solutions to no effect. We would like a new box and a D-Link, please.

netflix support ending in November

hi all , ive just received an email saying that netflix will no longer work on my standard talk talk tv box , it looks like i need a new box , possibly one called a tv hub ? im wondering if this is going to cost me to just replace the box or will i h...

Netflix

I've just received an email from Netflix to inform me that from November my set top box will no longer support the service.Seems like a good time to leave TalkTalk.

JoeM81 by First Timer
  • 383 Views
  • 3 replies
  • 0 like

Resolved! Green dot in top r/h corner

In the last couple of days I've noticed a green dot in the top r/h corner of my TV picture. I'm fairly new to the Android TV hub, so I'm not sure if this is some combination of buttons I've pressed, or if it's trying to tell me something. Can anyone ...

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hikernick by Conversation Starter
  • 520 Views
  • 5 replies
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TV problem

We have power and WiFi connection but the TV isn't working! The remote control doesn't appear to be connected to the HUB box and/or TV. Any advice?

Tv Hub box

I have the new TV hub box. This is the second one as the first cacked it and had to be replaced. The one I have now seems to have quite a few problems. Signal break up, picture red coloured and freezing. I will do a factory reset and see how that goe...

Scotia55 by Whizz Kid
  • 972 Views
  • 15 replies
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Talktalk hub and ARC

My sound system works by Audio Return Chanell but it will not work if my TT TV hub is connected, even if it is switched off (presumably on standby). If is I unplug the hub, start the ARC sound and plug in the hub, ARC continues to work. What am I doi...

Speedwell by Conversation Starter
  • 255 Views
  • 1 replies
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Connecting Hub to TV

I followed all the instructions that came with the Hub, which said connect aerial directly into the Hub. I can get all programmes through the Hub but the TV then says "No signal" and I cant get any channels, but can receive apps. Although maybe it do...

linco by Visitor
  • 387 Views
  • 4 replies
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New Tv hub not syncing with tv

After setting up new tv hub model UZW4054TTG all was working ok. Couple of weeks ago when I switched on it was just a blank screen. TV working ok, hub lights up with remote but is not syncing. Have checked all cables, changed hdmi ports, but nothing ...

Zill48 by Visitor
  • 404 Views
  • 6 replies
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Resolved! Problems with buffering with new TV hub

Have recently switched to Fibre 65 from Fibre 35 and a new TV Hub to replace old talktalk box ,had no buffering problems with old set up but have with new one , have buffering problem on TV apps with new TV hub. New Hub connected like the old box to ...

Mart49 by Visitor
  • 374 Views
  • 3 replies
  • 0 like

TV hub lags or doesn't respond to remote or does it's own thing

Hi, I have a TalkTalk TV hub with an issue. It's either very laggy, doesn't respond to remote commands or just does its own thing by opening apps that we don't want open. We have switched the box off and on again. No difference. We have factory reset...

Tv hub

Hi, I've renewed my contract with talktalk with a tv package. I was told I'd be getting the new tv hub with Google voice search etc . I've been sent the same tv netgem tv box that I already have can anyone advise on this please?Thanks

tedley34 by Popular Poster
  • 483 Views
  • 5 replies
  • 0 like