For help with your TalkTalk TV box, channels and apps.
If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...
How can I get live TV without an aerial input. None of the apps appear to have this.
Box says Guide preview unavailable -BUT it is availableApps - NOT AvailablePROGRAMS ARE RECORDINGMESSAGE SAYS BOX NOT CONNECTED TO INTERNETI HAVE RESTARTED ROUTER OK BUT SETTINGS ON TV SAY CANNOT CONNECT TO INTERNET.Have tried rebooting tv box but st...
Is it possible to to get a TalkTalk TV Hub with programme recording facility ( PS: I have a fibre broadband connection)?
I have a new TV which can give me all the viewing I need without my 4K Talk Talk box which I now no longer use. I can find no way of letting you know this other than through this forum.
Hi there, Recently my remote would no longer connect via Bluetooth and now it won’t even turn the box on. How do I resolve these issues? I have already tried turning it off and on again, new batteries and a factory reset with no luck. Thanks Dan
I cannot get itvx. Do i need a new box.. if i renew my contract will i get a new box at the amount quoted in the renew contract letter
Hi,I have an EE TV box pro. I do not subscribe to a TalkTalk TV package.TalkTalk has recently updated the firmware on the box (it has TalkTalk branding) despite it not being owned by TalkTalk. I am now unable to access "Settings" on it. The side menu...
Hi am looking for a way to check aerial signal strength on Talktalk TV hub. I have looked in settings but can't find it. Do I use the tv box remote or the tv one? Once again I am getting a pixelated picture and the tv hub is only weeks old. So am won...
I have been using a DN372T set top box, rented through Talktalk for several years along with the EE phone app to allow me to set recordings remotely and all worked fine.The box recently failed to operate, but Talktalk no longer offer a replacement bo...
My tv hub is not working. The guide comes up but when you click on the channel you want to watch it freezes. I think I need a new tv hub. Have googled and done everything it suggests but all to no avail.
does tv hub have back to start of program technology please
My Netgem box seems to restart itself several times in about 20 minutes. When recording it must re-start itself because it records 2 minutes, then another 2 minutes then maybe 5 minutes. It is very rare that the box records a complete program. When w...
Hi, my tv box is old and won't record any more, also I keep having to restart it to change channels. it also doesn't have ITVX which I need. How do I order a new TV Hub?
How do I watch 4+ tv through the talktalk hub?
I've just renewed my contract and got full fibre installed today. Very happy with this and hoping it proves to be more reliable (have had a lot of drop outs recently). I was asked if I wanted to keep the TV to which I said yes. The only reason I have...
Hi2 years ago I moved house and was told I'd get a new TalkTalk box for my new home. The box never arrived, as I believe it went to my old address and never got sent on. I have been using the old box for 2 years, but now realise I should be using an ...
Dear Sir / madam. We renewed our contract with you back in December and were supposed to receive a new TV box/hub, but nothing has arrived yet ? Please can you chase up where this has got to. Thank you
I am unable to see the correct regions programmes on the iplayer (iplayer error code 40020) and stv player apps. I cant watch bgt on stv player as it says wrong region. I am central Scotland. I also have trouble getting these apps to show up at all a...
I have just ordered an upgrade to full fiber 900 with my TV package transferred with it but u have the old unsupported TV box.How do I get the latest supported version TV box sent out to me to use with my account and TV package?Thanks
Hello according to your website my TV set-up-box TalkTalk-DN372T is unsupported and that also i can request a new TV set-up-box so can i request to upgrade to a new TV set-up-box the exact word on your website are "Which devices are no longer support...
Hi, I cancelled talk talk TV and the person I spoke to said they were going to arrange a return for the box and controller etc.It has been a few weeks now and I have not received anything
My TalkTalk box does not record when I set it up to record a programme on ITV1 or ITV1+1. I spent over 1½ hours on Live Chat yesterday talking to Ganesh who checked all the connections & settings & found everything was okay. We retuned all the channe...
A few weeks ago, I noticed that my TV box had lost most of its channels. The only way I could fix it was by performing a factory reset, which temporarily resolved the issue. However, in the past week, this has happened five more times, leading me to ...
Hi what do we do now that our old router is gone which linked our Youview box to it. We now have an eero hub.Will talktalk send us a new Youview box that we can get everything back that we had before the change