For help with your TalkTalk TV box, channels and apps.
If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...
TAlkTalk installed yesterday. internet no problem. But think I have followed the hub set up instructions., but just cannot get anything on the screen. Double checked setup instructions, to no avail.some of instructions a bit confusing, use remote to ...
Fortnight ago lost all my channels except the BBC ones..and even then I only got 1 and 2 and then 9 and 29 then up in the 200s.. it keeps deleting my recorded programmes and scheduled recordings.. I've reset the box twice already... Last week reset i...
I need help getting my tv set up again, since having had flooding in my flat in early December and again this weekend my tv is now in the middle of the room whilst the walls dry and I can re-plug it into the sockets. I had also got an error message p...
freeview channel lsting several channels missing freom trhe listing shows channel 1 then 2 then 29 but all channels finwe on tv but can onmly be accessed by pressing no on remote
My tv box has stopped working am I able to get a new one . I have tried unplugging everything there is no response at all , have checked all leads .
Our Samsung smart TV is quite old and we are having lots of problems with the talktalk tv box. Could it be the tv that's causing the problems? Don't want to buy a new tv if it isn't causing the problems.
Why is BBC1 ALWAYS defaulting to BBC iPlayer I’ve reset my 4K box numerous times, it works for a while and then it goes back to iPlayer! I can’t log out - I just get a black screen and have to turn everything off and on again to get it back
For the last couple of weeks pressing 1 on my remote is taking ne to iPlayer instead of straight to BBC1. This is very annoying. I have a Netgem 4k box. Tried rescanning channels. Aerial connection is fine. Anyone know how this can be resolved ? Is t...
TV box turning itself off. Have struggled with this a lot recently. No TV service over Christmas. Need to reboot box frequently. Today it will not stay turned on
My BBC channels load via iPlayer other channels unavailable! Happened last week, reset, retuned etc. ITV only came. on channels 800. Then next day righted itself. Same has happened again today. Is there a problem?
I do not seem to be able to access many apps anymore such as Netflix and ITV XIs my you view box out of date and needing an upgrade?Im not sure how long I have had it but I think its is over 6 years.
I was issued an upgraded set top box a couple of years ago but have found that it often freezes during programmes and recording playback which is not only annoying but also affects the continuity of the programme. Also my remote is suffering the effe...
I lost access to freeview channels at Xmas time. Aerial & tv were both checked & confirmed good, so on the 30 December I contacted TalkTalk & after running through all the tests they confirmed tv box faulty & wd send a new one. Twice I contacted them...
Can the TalkTalk TV Hub record programmes?
My set top box is failing to record anything.
New to tt hub. It set up and worked fine for 6 days, then lost sound followed by pic .3 hours on helpline, New hub ordered and its arrived and the problem is the same. It boots up with a youview logo then goes blank black, and that's it. Helpline don...
How do I get the latest talk talk box, I have just renewed with talk talk, but still have the old box
Can anyone assist. Despite not changing my wifi or tv box set up recently over the last month my talktalk TV 4K box keeps dropping the connection with the wifi hub router. The only way I can reset it is to reboot both the wifi router and the tv box a...
My TV hub has been working fine for months but all of a sudden it has started taking between 5 and 7 minutes to connect to the TV. You can see the screen flicker like its cycling through and trying to connect but it just keeps doing it until eventual...
Can only receive BBC channels via IPlayer. No issues with Commercial channels .
Hi,Can someone please help with this connection issue? I'm moving my set-top box to another room & another TV, but the TV is older & doesn't have HDMI connection, it only has Scart. I've purchased a Scart to HDMI Converter to connect my TV to the Set...
I have been a TT customer for many years. When I first requested TT TV I was supplied with the YouView recordable box. It worked well for many years but when it eventually failed, I requested a replacement. I was told that the YouView box was no long...
Since updating my box in December, I have lost all normal tv channels. Anything I have is BBC 1, 2, 9 and then jumps to the 200's - lost all channels in between and anything I watch goes through iplayer. Had chats online, new box received and now can...
Following the installation of my new TV box I would like to return the old one for recycling.What is the procedure for doing this please?
Is it possible to replace my old talktalk box with a new one ?