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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 2043 Views
  • 0 replies
  • 4 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 22852 Views
  • 0 replies
  • 14 like

Tv connection

I keep losing signal on tv through talk talk box 

Jilly21 by First Timer
  • 93 Views
  • 3 replies
  • 0 like

Transfer recordings from old box without losing

Is there a way to transfer recordings from old talk talk box onto a usb stick to save without losing? I have a new talk talk hub box and don’t want to swap over as I have programmes recorded that I would like to watch saved on old box.

CHILL80 by Newbie
  • 119 Views
  • 2 replies
  • 0 like

Remote control V3 not working

Most of the buttons on my V3 remote control for the Huawei box have stopped working. Can I get a replacement.

Digital hd tv channels not working, bbc itv channel 4

Hi For about 3 weeks our bbc, itv and channel 4 hd channels have lost signal through our talktalk tv box. I originally put this down to the weather but it has continued. This happened about 2 or 3 years ago and was fixed by talktalk sending a replace...

andyrhi by Conversation Starter
  • 191 Views
  • 3 replies
  • 0 like

4k box loading

My old 4k box when scanning for tv channels does not find BBC1, ITV etc but will load the extra channels (which don't want) I've been sent a new box and this does the same.

TV

I am paying for talktalk TV how do i watch it

Netflix talk talk box

Netflix app has disappeared on my talk talk box. How do I get it back. Do I need a new update talk talk box?

Justu by Newbie
  • 1004 Views
  • 4 replies
  • 0 like

Possible to upgrade TV box mid contract?

We've currently got one of the older type set top boxes, which as of today I've found no longer has access to Netflix. I have read about the TV Hub but can't see anywhere in My Account where I can request to upgrade to this, is there a way of doing s...

mcgotts by Conversation Starter
  • 428 Views
  • 8 replies
  • 0 like

ITV X

I have a new Talktalk Hub but ITVX doesn’t feature although it is supposed to be available.

TeeELL by First Timer
  • 220 Views
  • 4 replies
  • 0 like

TV Hub

I've followed the setup instructions for the TV Hub but can't get the TV to connect. There is a white light showing under the Hub. Can you please advise?

brock by Team Player
  • 435 Views
  • 11 replies
  • 0 like

Talk Talk TV Subscriptopons

I currently have the old Huawei DN372T set top box which I still use - currently we have separate subscriptions for Netflix, Hayu and NOW Sports. I see the above three are available as add on's to my package - is this correct?I see the Netflix App is...

steven25 by Team Player
  • 418 Views
  • 6 replies
  • 0 like

Fire stick box use

In light of not being able to view Netflix from my Youview box I have bought a fire stick HD from Amazon. Do I need to disconnect the box if I attach the stick or can I let it run concurrently. I’d still like to be able to record programs. It’s cheap...

Jancun24 by Team Player
  • 219 Views
  • 2 replies
  • 0 like

Games features vanished or hidden?

Where are the games on the talk talk T.V gone? Previously under the extras menu now seemingly removed, please can these features be reinstated to our service a.s.a.p?

Malfunctioning TV box

I am having awful problems with my TV box - took 20 minutes this evening to access a programme.When first switching on TV a message appears 'Channel not available" - usually with BBC programmes but also with others at times. The first time I switch o...

Old TV box

I've recently set up a new TVhub - should the old TV box be returned or just disposed of

Chris315 by First Timer
  • 295 Views
  • 1 replies
  • 0 like

Connecting TV HUB to blueray player

Hi. I am going to replace our TalkTalk box with the new TV HUB. We use a DVD/Blueray player to record programs. Is there a diagram telling me how to recable the HUB to TV and include a blueray player. Thanks for any advice , Graham

Trying to set up TV Hub

I have been trying to set up my TV hub, after everything is connected and switched on, the message on the screen is , 'No signal, check your antenna connection' The cable and connections are the same ones used before connecting to the TV hub box and ...

DuncanB1 by First Timer
  • 348 Views
  • 2 replies
  • 0 like

Getting a New TV Box

Hello there I currently have the Talk Talk tv plus box and i want to upgrade to the talk Talk tv 4K box, can i get this through Talk talk and how do i go about arranging this as i am having issues with my current box thanks

I talktalk TV set top box

I now have a smart tv and no longer use the set top box so do I still need to pay £5 a month for talktalk tv ?