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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 1930 Views
  • 0 replies
  • 4 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 21785 Views
  • 0 replies
  • 14 like

Netflix talk talk box

Netflix app has disappeared on my talk talk box. How do I get it back. Do I need a new update talk talk box?

Justu by Newbie
  • 2 Views
  • 1 replies
  • 0 like

Possible to upgrade TV box mid contract?

We've currently got one of the older type set top boxes, which as of today I've found no longer has access to Netflix. I have read about the TV Hub but can't see anywhere in My Account where I can request to upgrade to this, is there a way of doing s...

mcgotts by Conversation Starter
  • 182 Views
  • 8 replies
  • 0 like

ITV X

I have a new Talktalk Hub but ITVX doesn’t feature although it is supposed to be available.

TeeELL by First Timer
  • 116 Views
  • 2 replies
  • 0 like

TV Hub

I've followed the setup instructions for the TV Hub but can't get the TV to connect. There is a white light showing under the Hub. Can you please advise?

brock by Team Player
  • 169 Views
  • 7 replies
  • 0 like

Talk Talk TV Subscriptopons

I currently have the old Huawei DN372T set top box which I still use - currently we have separate subscriptions for Netflix, Hayu and NOW Sports. I see the above three are available as add on's to my package - is this correct?I see the Netflix App is...

steven25 by Team Player
  • 251 Views
  • 6 replies
  • 0 like

Fire stick box use

In light of not being able to view Netflix from my Youview box I have bought a fire stick HD from Amazon. Do I need to disconnect the box if I attach the stick or can I let it run concurrently. I’d still like to be able to record programs. It’s cheap...

Jancun24 by Team Player
  • 124 Views
  • 2 replies
  • 0 like

Games features vanished or hidden?

Where are the games on the talk talk T.V gone? Previously under the extras menu now seemingly removed, please can these features be reinstated to our service a.s.a.p?

Malfunctioning TV box

I am having awful problems with my TV box - took 20 minutes this evening to access a programme.When first switching on TV a message appears 'Channel not available" - usually with BBC programmes but also with others at times. The first time I switch o...

Old TV box

I've recently set up a new TVhub - should the old TV box be returned or just disposed of

Chris315 by First Timer
  • 276 Views
  • 1 replies
  • 0 like

Connecting TV HUB to blueray player

Hi. I am going to replace our TalkTalk box with the new TV HUB. We use a DVD/Blueray player to record programs. Is there a diagram telling me how to recable the HUB to TV and include a blueray player. Thanks for any advice , Graham

Trying to set up TV Hub

I have been trying to set up my TV hub, after everything is connected and switched on, the message on the screen is , 'No signal, check your antenna connection' The cable and connections are the same ones used before connecting to the TV hub box and ...

DuncanB1 by First Timer
  • 328 Views
  • 2 replies
  • 0 like

Getting a New TV Box

Hello there I currently have the Talk Talk tv plus box and i want to upgrade to the talk Talk tv 4K box, can i get this through Talk talk and how do i go about arranging this as i am having issues with my current box thanks

I talktalk TV set top box

I now have a smart tv and no longer use the set top box so do I still need to pay £5 a month for talktalk tv ?

New TV Hub crashed after Android 12 update

Good evening. I have just received a new TV Hub and followed the set up procedure. It automatically updated to Android 12 and then I was just left with a black screen and it would go now further. Has anyone else experienced this? (I have used all the...

TalkTalk hub

Can I have a second hub for a separate room? I have an aerial connected to both rooms. Does it cost extra?

acp63 by Newbie
  • 246 Views
  • 1 replies
  • 0 like

Rquested tv box twice

Have requested tv box twice heve never received them - ? How can I get a result.....

Black screen

Set up TalkTalk to box to Panasonic to and every 1 minute get a black screen for 1 second, no picture or volume and a code in corner of screen3840x2160/50Hz/HDR(pq).have cleared everything and resetup twice but no joy

Old box with smart tv

Hi, Does anyone know if the old you view boxes work with a smart tv. As I don't want to lose the record function but I want to be able to watch netflix, if I get a smart tv that has the app on will the old box connect to it and keep the record functi...

Lsmith1 by First Timer
  • 325 Views
  • 3 replies
  • 0 like

cannot connect HuawaeiSTB box cord to my new TV

I had to buy a new TV to accommodate changes in NETFLIX.a 2024 Samsung TV.Problem: my 2024 TV does not have an plug (TV SCART) that will accommodate the the HDMI cable from the TALKTALK box?

Dean13 by First Timer
  • 236 Views
  • 1 replies
  • 0 like

Talk Talk box is frozen?

My talk talk box is frozen on 1 channel and unplugging box does not worK, nor does the remote.please can someone help?

PaulOre by First Timer
  • 422 Views
  • 2 replies
  • 0 like

Connect tv box with eero 6 router

I have just renewed my Talktalk contract and been sent an Eero 6 router. I have tried to set this up but it will not connect to my tv box dn372t. Do I need a different tv box?

pne168 by Popular Poster
  • 637 Views
  • 5 replies
  • 0 like

TV BOX PIXELATION

We have received two new boxes from Talk talk over the last couple of weeks.Previous box was really old and didn’t support things like itv x.The first box (YouView) was causing channels through the aerial to be really badly pixelated. Internet channe...