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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 6082 Views
  • 3 replies
  • 6 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 29889 Views
  • 0 replies
  • 18 like

New tv box

Hi Have received an email re equipment update but cannot find anywhere on your website to request an updated tv box. Help please.Norman

New non-recordable TV box

Our old Hauwei 372 recordable TV box is now only picking up 69 channels so as invited we requested and received a new Google replacement. We set it up and am very pleased to pick up 179 channels but, this new box doesn't record. Also my wife is hard ...

Linking 4k box to mobile app

I didn’t catch the 4 letter code at set up. It then tells you to go into settings, permissions, mobile app for a new code but there is no permissions area under settings. Why are they so ******* useless at getting things correct?

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Kacey67 by First Timer
  • 357 Views
  • 7 replies
  • 0 like

New TV Box

Having received the email inviting me to order a new TV Box I accessed my account as advised but am unable to find a link anywhere to enable me to order. Can anyone help please?

Huawei 372T replacement?

Hi,Appreciate that TalkTalk, like others, are keen to push new streaming TV Hub boxes, but does anyone know if replacement hard drive recording boxes are available directly from TalkTalk?Thanks

rlwoufc1 by Popular Poster
  • 362 Views
  • 7 replies
  • 0 like

System start up error 501?

Does this mean that there is a fault with my DN372T box, which I recently purchased.

200849 by First Timer
  • 555 Views
  • 4 replies
  • 0 like

Catch-up on TV Hub Skips Back to Guide after Adverts

I have been using the TV Hub for a while and on catch-up most of the time, when the adverts come on and then it tries to go back to the program afterwards, it leaves the App and goes back to the Guide. If I try to access the App directly after that i...

Tv

I can’t set up my talk talk set box

New 4k Box

Hi have just received the new NetGem 4k box to replace our existing one. Can someone tell me does this box record all programmes not just the currently viewed one and will recordings from our existing box be saved and available to view through the ne...

BowBelle by First Timer
  • 826 Views
  • 6 replies
  • 0 like

Tv Box

My trusty youview recorder, as finally come to the end of its life. I have to admit, i now feel lost without it. Do talktalk still do such things, or do i need to think of other options? Thanks.

Tony54 by Popular Poster
  • 454 Views
  • 1 replies
  • 0 like

TV hub - RF loop through

I have just renewed my contract & received the new TV hub. However, there is no aerial output on the new hub for my setup as I have another device (Sony HDD/DVD box) connected to the TV. Basically aeriel in to HDD/DVD then aerial out & in to TalkTalk...

fengaluk by First Timer
  • 614 Views
  • 3 replies
  • 0 like

Set top box upgrades

We received an email a couple of weeks ago saying set top box would no longer be able to receive upgrades but we could have a new box. We asked for a new box but have heard nothing since.

New TV Box offer

I received an email offering me an "update to the latest TV box" as my current one is no longer supported (though still works perfectly well). I clicked the link and it immediately ordered me a new box which I cancelled straight away as there were no...

Stephen_P by Popular Poster
  • 1535 Views
  • 11 replies
  • 0 like

No channels

No free view channels, only get bbc channels through iplayer, re scanning digital channels picks up none, signal strength shows good. Talk talk tv box issue?Diagnostics says channel/ level. 153/-52dbm

Liddlek by First Timer
  • 1073 Views
  • 7 replies
  • 0 like

TV Box stopped working

I have a small TV box, model: UZW4054TTG that has suddenly stopped working. I have tried unplugging, resetting, changing the batteries in the remote, but nothing seems to help, there is no light on the box. Is it completely knackered?

Super slow TV Hub

Hi, my TV Hub is very slow and unresponsive. It can take 10 seconds to change channels or navigate TV guide or menu's etc it's very frustrating. I've tried resetting to factory settings but still the same. I know they're slow in general compared to o...

TV

I have just got my contract renewed and on my account it says I’m paying £5 a month for TV. Can I get that removed off the deal ?

Lemon6! by First Timer
  • 869 Views
  • 3 replies
  • 0 like

TV box usb connection

Can you connect a storage device with videos to the usb connection to view the videos?

bobhossack by Conversation Starter
  • 1357 Views
  • 7 replies
  • 0 like

TV box

For years I have used the talktalk TV box with my samsung TV. Unfortunately my samsung stopped working and I was talked in to replace it with an Amazon Fire Toshiba TV. Unfortunately we cannot get the talktalk tv box to connect to this new tv.Can it ...

Problems changing pin on tv hub box.

I am having problems trying to change the pin on tv box, i put in the default pin 1234 but it keeps saying its wrong, help please. Thanks.wjanet1

wJanet1 by Conversation Starter
  • 1015 Views
  • 5 replies
  • 0 like

Netflix/now box

Just had to renew my tv and now when i access netflix and NOW it wants me to pay when i pay gor it monthly....help please?

Cloish by First Timer
  • 1147 Views
  • 4 replies
  • 0 like

Can't switch on box on switch on remote flashes blue

Trying to switch on this morning but remote on switch just flashes blue. Changed batteries still the same. It's a Samsung top box that the remote is failing to start up. I have unpowered that and rest as well. Any ideas?

Hub with Samsung

I have a Samsung Frame Smart TV which has its own box. Is the TalkTalk Hub compatible with it?

Juzza76 by First Timer
  • 574 Views
  • 1 replies
  • 0 like