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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 46 Views
  • 0 replies
  • 0 like

ITVX and TalkTalk YouView boxes

For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...

fr8ys by Community Star
  • 10310 Views
  • 0 replies
  • 14 like

Tv box

My tv box no longer connects to the tv 

Webbos by Newbie
  • 20 Views
  • 1 replies
  • 0 like

TV Hub Faulty

@Karl-TalkTalk I've had my hub connected again for a couple of days now and have experienced no end of issues with it, such as Low sound, or indeed now, no sound Picture changing to letterbox rather than full screen Weak Signal - aerial is fine on TV...

fr8ys by Community Star
  • 34 Views
  • 0 replies
  • 0 like

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 46 Views
  • 0 replies
  • 0 like

tv box

hello, my new talk talk tv box looses signal and needs retuning every day. signal is good generally. anyone experienced this problem ?

Replacment Talk Talk TV box

Hello,my tv box now takes more than 1 minute to open an app and it crashes out of apps regularly. It is over 6 years old. I would like a replacement box so I’m not waiting longer and so my viewing is not constantly interrupted with crashing.

Tv

Spoke to Talk talk yesterday regarding tv recording issues via talk talk boxRecording failedCan't access talk talk TV guideHave to reboot .. being unresponsive through remote Plus other issuesBox is 5 years plus old Talk talk had said it's a 3rd part...

gedow by Visitor
  • 51 Views
  • 1 replies
  • 0 like

TV box not working for live TV

I am using box model UZW4054TTG and last week when trying to watch live TV on all channels to came up with the error weak signal. It was a bit of a surprise as I had a new aerial fitted about 7-8 months ago, but I thought they may have fitted incorre...

Snaxdu by Newbie
  • 133 Views
  • 3 replies
  • 0 like

Television

It doesn’t work when it’s windy? Yet it’s Fibre?

Helle by Newbie
  • 90 Views
  • 2 replies
  • 0 like

No TV

Hello, I have no conection on my TV for TalkTalk It came on briefly and then presented me with a blank screen. It is a Samsung Smart TV and when I click on Source and select HDMI2 it shows nothing no TalkTalk indentification at all. I have just compl...

IanB1058 by First Timer
  • 88 Views
  • 2 replies
  • 0 like

New TV Box

On Wednesday you told me that I needed a new TV box. I still have not heard from you in an email or by DPD who are supposed to be delivering it. Can you please help?

4K talk talk box

I got the new 4k box, and it is useless for catchup on STV. Crashes after every commercial break. How can I get rid of it and cancel the monthly fee?

juliehut by Conversation Starter
  • 188 Views
  • 5 replies
  • 0 like

Pause and resume live TV issues

I've recently had an "upgraded" TV hub box due to the ITV X compatibility issue with the old style Huawei box.However, when I pause live TV for any reason it is near impossible to resume playback without the picture and sound freezing and jumping. I ...

TV hub cost

TT are offering a TV hub for £5. Would this be in addition to the £5 that I am already paying for TT TV or replace it ?

Speedwell by Conversation Starter
  • 158 Views
  • 3 replies
  • 0 like

Using 4k box

Just started using 4K box since youview went out of use. Problem is when watching any catchup programs it keeps switching to a current live channel. Ok it’s soon switched off and then back to the catchup program, back by me. I have tried a hard reset...

Youview box freezes and restarts

Hi , I think my youview box is dying .After about two mins of playing picture freezes with no sound .Tried factory reset , changed cables and plugged it into the wall directly , still the same other than help ! What else can I try .Thanks

YouView box frequently losing freeview channels

Over the last few months I have been losing some Freeview channels and recently i turned on the TV and NO channels were showing i.e. i kept seeing the loss/low signal error page. I have another TV connected to the same aerial and when I turned on tha...

surfing69 by Conversation Starter
  • 172 Views
  • 3 replies
  • 0 like

Set top box making high pitched squeal and needs resetting daily

Huawei DN372T After being turned off at night ( via the remote control ) , the next day the box is constantly making a high pitched squealing sound and needs 're-setting' using the physical button on the back before it works again. It did not behave ...

4k box intermittent sound

My 4k box has intermittent sound.Only happens when using apps I.e. Netflix or NOW but can happen 3-4 times per viewing. Any solutions? We've tried resetting box and router.Thanks Lucy

Talktalk hub

Setting up is ask for Google account do I need this. Should I set up from my phone or manually