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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 3439 Views
  • 2 replies
  • 5 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 27569 Views
  • 0 replies
  • 16 like

ITVhub to it’s

Saying itvx is not available on my device (TV)

LynneP1 by First Timer
  • 227 Views
  • 1 replies
  • 0 like

On demand

When watching a programme on demand it keeps cutting out and saying retry later. Why does this keep happening?

ITVX

Why am I unable to get ITVX on my Yvonne

My tv can’t detect broadband

HiI am unable to connect to my broadband to access streaming services. I have turned everything off and back on and no joy. Any ideas?

Now Cinema Password

I subscribe to Now Cinema membership and when I sign in I'm asked for my password, which I can't recall setting. When I try to reset the password my email address is not recognised. Can anyone advise?

adniL74 by First Timer
  • 278 Views
  • 1 replies
  • 0 like

Resolved! BBC IPLAYER

I am aware of the issues with TV Channels BBC1 and BBC2 (Remote buttons 1 & 2), which now are presented via IPLAYER. However, yesterday we experienced a new issue, but may have been reported upon in the past.The issue is the picture would occasionall...

joesef by Conversation Starter
  • 1727 Views
  • 15 replies
  • 0 like

My tv is not working

I could access all apps on my last night and now it’s showing a code YVM4503 and not allowing me on any apps for my tv like now etc

You view catch up not working

My you view catch up is not working it says it needs to connect to router but everything is connected

ITVx Missing on App Screen

I've just got the TV hub delivered and ITVx is not showing as a Featured App! Having trouble getting the call centre guy in South Africa to understand. There are lots of odd TV channels like watch free TV and Great Player! I don't need those but you ...

pb7oaks by First Timer
  • 513 Views
  • 2 replies
  • 0 like

ITVx and Channel 4 app

Got a tv hub and had to do a reset due to issues,I previously had ITVx app and channel 4 now I don’t have them and can’t find them on the App Store when searching.I can watch them ok and go into the app via on demand but I want it to actually show as...

New Hub Box

You sent me a new tv hub box over a year ago. When I telephoned to advise that I was not happy with the replacement box. I was at the time advised that you would send me a voucher to redeem on Amazon for a usb stick? As the new box does not record. (...

On demand

Hello I've just swapped from a talk talk TV box to a hub, my on demand you view recording programs have disappeared, can I get these back or is it on the hardware only ?

Natlee93 by First Timer
  • 337 Views
  • 1 replies
  • 0 like

Smart tv v hub

My tv is old but it still works. Now the old set top box no longer supports Netflix is there any point in getting a hub if I get a smart tv. If I kept the set top box would I be able to record on that. I take it the hub won’t do that.

Jancun24 by Team Player
  • 654 Views
  • 1 replies
  • 0 like

Resolved! MY5

When using MY5 to view a programme the screen tends to freeze (with a blank screen) during advert break, resulting in having to restart the programme. Does any one else have this issue?

joesef by Conversation Starter
  • 4988 Views
  • 6 replies
  • 0 like

Netflix stopping on youview

I got this message from Netflix.Heads up! One of your devices will no longer be supported beginning 7 November 2024(R11). I am assuming this is my Youview box as my iPad is relatively new. Will Talktalk be supplying more up to date box at anytime? I ...

Jancun24 by Team Player
  • 5129 Views
  • 1 replies
  • 0 like

catch up TV

Should ALL programs in the Guide be available on catch up? I find some are and some aren't (and with the new box I can no longer record?!) Also, I have been unable to play anything on my watch list and get the error message YVM4105. When I follow the...

juadi by First Timer
  • 891 Views
  • 1 replies
  • 0 like

Using catchup on ITV

Only over the last week I have been unable to get catchup on ITV. All other stations are ok. When I go to a program the message “Service currently unavailable”. As I have said all the other channels seem to be working ok. I have talktalk 4k box to wh...

Now TV Boost Not Working

I have both the Now Cinema and the Now Entertainment add-ons which say should include the Now Boost (no ads, multiple devices) yet, at the weekend I could not watch Now TV on more than one device AND it showed adverts for cars, food, etc. So, I start...

No ITVX or 4 on demand App

I have just received my Talktalk tv hub and there is no ITVX or channel 4 apps in my features apps. I have tried the factory reset and updating, neither of which make a difference. I have had it less than a week and was told it was because the servic...

Erflowers by Popular Poster
  • 2495 Views
  • 8 replies
  • 0 like

No ITVX or 4onDemand on TV Hub

Hello all, I've just signed up to Talk Talk TV. I've noticed the ITVX and 4onDemand apps on aren't the featured apps and can't seem to be downloaded, yet I can watch shows on ITVX and 4 if I search for them on the search bar. Any suggestions on how I...

Resolved! Using my ITVX catch up

The picture on my ITVX catch up is only in the top left hand side. I can’t get it to be on full screen. My other catch up channels are fine?

DN372T

I have a DN372T box which I love. I have upgraded my TV which does not have an outdated scart connection which the DN372T needs to get a decent picture. I bought a scart to hdmi converter but that hasn't worked. Can anybody recommend a work round to ...