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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 830 Views
  • 0 replies
  • 2 like

ITVX and TalkTalk YouView boxes

For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...

fr8ys by Community Star
  • 16504 Views
  • 0 replies
  • 14 like

Now TV Boost Not Working

I have both the Now Cinema and the Now Entertainment add-ons which say should include the Now Boost (no ads, multiple devices) yet, at the weekend I could not watch Now TV on more than one device AND it showed adverts for cars, food, etc. So, I start...

No ITVX or 4 on demand App

I have just received my Talktalk tv hub and there is no ITVX or channel 4 apps in my features apps. I have tried the factory reset and updating, neither of which make a difference. I have had it less than a week and was told it was because the servic...

No ITVX or 4onDemand on TV Hub

Hello all, I've just signed up to Talk Talk TV. I've noticed the ITVX and 4onDemand apps on aren't the featured apps and can't seem to be downloaded, yet I can watch shows on ITVX and 4 if I search for them on the search bar. Any suggestions on how I...

Resolved! Using my ITVX catch up

The picture on my ITVX catch up is only in the top left hand side. I can’t get it to be on full screen. My other catch up channels are fine?

DN372T

I have a DN372T box which I love. I have upgraded my TV which does not have an outdated scart connection which the DN372T needs to get a decent picture. I bought a scart to hdmi converter but that hasn't worked. Can anybody recommend a work round to ...

Channel 4 on demand

We are unable to watch channel 4 on demand. All other apps are working normally.Any advice?

Now TV boost

I have just signed up to Now Entertainment through TT. I would like to have the Now TV boost so that I don't see adverts. Would I get that boost by adding Sky Cinema? Which would cost me £4.99 a month

Sdsec by Chatterbox
  • 1212 Views
  • 19 replies
  • 0 like

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 830 Views
  • 0 replies
  • 2 like

Tv app

Hidoes anybody know how to get the channel 4 app onto talktalk TV Hub? regards mark

markinox by First Timer
  • 296 Views
  • 2 replies
  • 0 like

new tv hub

have just got tv hub how do we save any progs we want or are they all on catch up and if so how far back does it go

Aerial query

I just changed from Sky tv to TalkTalk. Obviously Sky didn’t use aerials so I have no aerial cable. I have the 4k box. I was not informed by anyone when I spoke to TalkTalk that I would need an aerial cable to use box! Now I find I can’t watch all th...

ITVX

As I am 80yrs old I have tried to contact Talk Talk to talk to a physical person to see if it it possible for them to supply a free view box that supports ITVX. I have not been able to do this, so do I have to leave Talk Talk to access ITVX.

Hawkeye5 by First Timer
  • 356 Views
  • 2 replies
  • 0 like

Router

\I1The TV light on my router is not lit. I have tried rebooting it but to no avail so I am unable to access i-player, itvx etc on my TV but I can get them on my tablet. I have checked my connection and router and both are okay. Any other suggestions?

GabbyG by First Timer
  • 429 Views
  • 2 replies
  • 0 like

New TV box

We received our new TalkTalk TV box and set it up yesterday. My partner is very unhappy that we can no longer record anything and I tried to reassure him that he can find everything on demand. He isnt impressed with this as it means having to remembe...

itvx -

can anyone receive this?

Talktalk set top box

My existing set top box (Talktalk Plus) will not allow me to watch ITVX. What should I do?

Itvx

My box says itvx is not compatible, what do I need please

ITVx

I upgraded to a box which gets ITVx on December 18th.I received an email which confirmed it on Dec 18th.It mentioned that if I needed an engineer then I would be told of the date of their visit in the next 24 hours.I have not received any further inf...

Lily10 by First Timer
  • 319 Views
  • 1 replies
  • 0 like

Access to purchased content

Sat down to watch a film that I was aware I had purchased on my TalkTalk films but unable to access it?

Adagma by First Timer
  • 314 Views
  • 1 replies
  • 0 like

BBC iPlayer buffering with new 4k TV box

We recently swapped our Talk talk TV to the new 4k box, but we've noticed that BBC iPlayer buffers frequently during catch up. Our last box didn't have any of these problems.The TV is connected to a power line adapter using an ethernet cable.When it ...

AdamB_ by First Timer
  • 1018 Views
  • 5 replies
  • 1 like

Itv

How do I get itvx on my box 

NW3108 by First Timer
  • 474 Views
  • 2 replies
  • 0 like

Wi-fi dropout

Almost every evening around 5:00 our wi-fi drops out for a few hours. Only two of us in the house and mostly only one using the system. Not a major issue but irritating at times when we want to check for emails or read TV Times or look at Facebook et...