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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 1930 Views
  • 0 replies
  • 4 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 21787 Views
  • 0 replies
  • 14 like

On demand

Hello I've just swapped from a talk talk TV box to a hub, my on demand you view recording programs have disappeared, can I get these back or is it on the hardware only ?

Smart tv v hub

My tv is old but it still works. Now the old set top box no longer supports Netflix is there any point in getting a hub if I get a smart tv. If I kept the set top box would I be able to record on that. I take it the hub won’t do that.

Jancun24 by Team Player
  • 371 Views
  • 1 replies
  • 0 like

MY5

When using MY5 to view a programme the screen tends to freeze (with a blank screen) during advert break, resulting in having to restart the programme. Does any one else have this issue?

joesef by Team Player
  • 584 Views
  • 3 replies
  • 0 like

Netflix stopping on youview

I got this message from Netflix.Heads up! One of your devices will no longer be supported beginning 7 November 2024(R11). I am assuming this is my Youview box as my iPad is relatively new. Will Talktalk be supplying more up to date box at anytime? I ...

Jancun24 by Team Player
  • 1406 Views
  • 1 replies
  • 0 like

catch up TV

Should ALL programs in the Guide be available on catch up? I find some are and some aren't (and with the new box I can no longer record?!) Also, I have been unable to play anything on my watch list and get the error message YVM4105. When I follow the...

juadi by First Timer
  • 510 Views
  • 1 replies
  • 0 like

Using catchup on ITV

Only over the last week I have been unable to get catchup on ITV. All other stations are ok. When I go to a program the message “Service currently unavailable”. As I have said all the other channels seem to be working ok. I have talktalk 4k box to wh...

Now TV Boost Not Working

I have both the Now Cinema and the Now Entertainment add-ons which say should include the Now Boost (no ads, multiple devices) yet, at the weekend I could not watch Now TV on more than one device AND it showed adverts for cars, food, etc. So, I start...

No ITVX or 4 on demand App

I have just received my Talktalk tv hub and there is no ITVX or channel 4 apps in my features apps. I have tried the factory reset and updating, neither of which make a difference. I have had it less than a week and was told it was because the servic...

Erflowers by Popular Poster
  • 1405 Views
  • 8 replies
  • 0 like

No ITVX or 4onDemand on TV Hub

Hello all, I've just signed up to Talk Talk TV. I've noticed the ITVX and 4onDemand apps on aren't the featured apps and can't seem to be downloaded, yet I can watch shows on ITVX and 4 if I search for them on the search bar. Any suggestions on how I...

Resolved! Using my ITVX catch up

The picture on my ITVX catch up is only in the top left hand side. I can’t get it to be on full screen. My other catch up channels are fine?

DN372T

I have a DN372T box which I love. I have upgraded my TV which does not have an outdated scart connection which the DN372T needs to get a decent picture. I bought a scart to hdmi converter but that hasn't worked. Can anybody recommend a work round to ...

Channel 4 on demand

We are unable to watch channel 4 on demand. All other apps are working normally.Any advice?

Now TV boost

I have just signed up to Now Entertainment through TT. I would like to have the Now TV boost so that I don't see adverts. Would I get that boost by adding Sky Cinema? Which would cost me £4.99 a month

Sdsec by Popular Poster
  • 3783 Views
  • 37 replies
  • 0 like

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 1930 Views
  • 0 replies
  • 4 like

Tv app

Hidoes anybody know how to get the channel 4 app onto talktalk TV Hub? regards mark

markinox by First Timer
  • 571 Views
  • 2 replies
  • 0 like

new tv hub

have just got tv hub how do we save any progs we want or are they all on catch up and if so how far back does it go

Aerial query

I just changed from Sky tv to TalkTalk. Obviously Sky didn’t use aerials so I have no aerial cable. I have the 4k box. I was not informed by anyone when I spoke to TalkTalk that I would need an aerial cable to use box! Now I find I can’t watch all th...

ITVX

As I am 80yrs old I have tried to contact Talk Talk to talk to a physical person to see if it it possible for them to supply a free view box that supports ITVX. I have not been able to do this, so do I have to leave Talk Talk to access ITVX.

Hawkeye5 by First Timer
  • 596 Views
  • 2 replies
  • 0 like

Router

\I1The TV light on my router is not lit. I have tried rebooting it but to no avail so I am unable to access i-player, itvx etc on my TV but I can get them on my tablet. I have checked my connection and router and both are okay. Any other suggestions?

GabbyG by First Timer
  • 775 Views
  • 2 replies
  • 0 like

New TV box

We received our new TalkTalk TV box and set it up yesterday. My partner is very unhappy that we can no longer record anything and I tried to reassure him that he can find everything on demand. He isnt impressed with this as it means having to remembe...

itvx -

can anyone receive this?

Talktalk set top box

My existing set top box (Talktalk Plus) will not allow me to watch ITVX. What should I do?