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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 5881 Views
  • 3 replies
  • 6 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 29716 Views
  • 0 replies
  • 18 like

Getting sky cinema

Hi. I have a Talktalk tv package with Wi-Fi and telephone. I want to add Sky cinema, and access it on 2 tvs. One of my Sony Bravia smart tvs has the Now app, but one doesn’t, and I can’t find a way to add it. I understand that I need to take out a su...

John9463 by First Timer
  • 843 Views
  • 2 replies
  • 0 like

ITV X not moving on automatically to next episode on itvx

does anyone else have this problem with ITVX not automatically moving on to next episode on my other Tv I’ve a Roku box to get my Tv apps there’s no problem watching ITVXit works perfectly moves on to next episodes,,, so why doesn’t my TalkTalk Hub w...

Can't get Channel 5catch up TV error VJS - 2999

This is only recent as I used to get My-5 ok, I wander if it's since the Eero router upgradebut I cannot get ant Channel 5 catch up TV.I've reloaded all channels on the TalkTalk box, but still the same

Default Pin

I am trying to log in to catchnup but it is asking for my default pin. Please help

ITVhub to it’s

Saying itvx is not available on my device (TV)

LynneP1 by First Timer
  • 678 Views
  • 1 replies
  • 0 like

On demand

When watching a programme on demand it keeps cutting out and saying retry later. Why does this keep happening?

ITVX

Why am I unable to get ITVX on my Yvonne

My tv can’t detect broadband

HiI am unable to connect to my broadband to access streaming services. I have turned everything off and back on and no joy. Any ideas?

Now Cinema Password

I subscribe to Now Cinema membership and when I sign in I'm asked for my password, which I can't recall setting. When I try to reset the password my email address is not recognised. Can anyone advise?

adniL74 by First Timer
  • 544 Views
  • 1 replies
  • 0 like

Resolved! BBC IPLAYER

I am aware of the issues with TV Channels BBC1 and BBC2 (Remote buttons 1 & 2), which now are presented via IPLAYER. However, yesterday we experienced a new issue, but may have been reported upon in the past.The issue is the picture would occasionall...

joesef by Conversation Starter
  • 3808 Views
  • 15 replies
  • 0 like

My tv is not working

I could access all apps on my last night and now it’s showing a code YVM4503 and not allowing me on any apps for my tv like now etc

You view catch up not working

My you view catch up is not working it says it needs to connect to router but everything is connected

ITVx Missing on App Screen

I've just got the TV hub delivered and ITVx is not showing as a Featured App! Having trouble getting the call centre guy in South Africa to understand. There are lots of odd TV channels like watch free TV and Great Player! I don't need those but you ...

pb7oaks by First Timer
  • 884 Views
  • 2 replies
  • 0 like

ITVx and Channel 4 app

Got a tv hub and had to do a reset due to issues,I previously had ITVx app and channel 4 now I don’t have them and can’t find them on the App Store when searching.I can watch them ok and go into the app via on demand but I want it to actually show as...

New Hub Box

You sent me a new tv hub box over a year ago. When I telephoned to advise that I was not happy with the replacement box. I was at the time advised that you would send me a voucher to redeem on Amazon for a usb stick? As the new box does not record. (...

On demand

Hello I've just swapped from a talk talk TV box to a hub, my on demand you view recording programs have disappeared, can I get these back or is it on the hardware only ?

Natlee93 by First Timer
  • 595 Views
  • 1 replies
  • 0 like

Smart tv v hub

My tv is old but it still works. Now the old set top box no longer supports Netflix is there any point in getting a hub if I get a smart tv. If I kept the set top box would I be able to record on that. I take it the hub won’t do that.

Jancun24 by Team Player
  • 904 Views
  • 1 replies
  • 0 like

Resolved! MY5

When using MY5 to view a programme the screen tends to freeze (with a blank screen) during advert break, resulting in having to restart the programme. Does any one else have this issue?

joesef by Conversation Starter
  • 5790 Views
  • 6 replies
  • 0 like

Netflix stopping on youview

I got this message from Netflix.Heads up! One of your devices will no longer be supported beginning 7 November 2024(R11). I am assuming this is my Youview box as my iPad is relatively new. Will Talktalk be supplying more up to date box at anytime? I ...

Jancun24 by Team Player
  • 5373 Views
  • 1 replies
  • 0 like

catch up TV

Should ALL programs in the Guide be available on catch up? I find some are and some aren't (and with the new box I can no longer record?!) Also, I have been unable to play anything on my watch list and get the error message YVM4105. When I follow the...

juadi by First Timer
  • 1366 Views
  • 1 replies
  • 0 like

Using catchup on ITV

Only over the last week I have been unable to get catchup on ITV. All other stations are ok. When I go to a program the message “Service currently unavailable”. As I have said all the other channels seem to be working ok. I have talktalk 4k box to wh...