If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...
Hi have just received the new NetGem 4k box to replace our existing one. Can someone tell me does this box record all programmes not just the currently viewed one and will recordings from our existing box be saved and available to view through the ne...
My display on my talk talk box is too big for the screen. The tv screen is ok. It is only when I am viewing through the box. I’ve checked both tv settings and box settings and they look ok. Help.
Dear Sir/Madam, My talktalk was installed on 22 May 25. I did not notice that this did not appear to include a TV Hub box. This might explain why the reception was erratic. I contacted a local TV engineer who fitted a booster to my aerial as well as ...
ITV reception is very jerky on Border Television, and has been over the past weekend. When will it be fixed?
Signal problem, code YVM4302
Poor signal with error code appearing constantly
Does anyone else experience any problems with picture quality when watching BBC iPlayer and Channel 4? I haven’t noticed it on any other channels, here are my internet speeds, not sure whether it’s our television or internet speed.
Hi For about 3 weeks our bbc, itv and channel 4 hd channels have lost signal through our talktalk tv box. I originally put this down to the weather but it has continued. This happened about 2 or 3 years ago and was fixed by talktalk sending a replace...
We have received two new boxes from Talk talk over the last couple of weeks.Previous box was really old and didn’t support things like itv x.The first box (YouView) was causing channels through the aerial to be really badly pixelated. Internet channe...
Have got the code YVM4302 . Says aerial strength isn’t good. ITV, Channel 4 & 5 seem ok but BBC1 & 2 are unwatchable. When it is clear the picture is brilliant but after a few minutes I get the code. Can I not use it by streaming? Help please! I Real...
The picture on TV on TalkTalk box is very small and in the middle of the screen and we have no sound. Can anybody help?
Quite regularly I switch my box on and the colours are reversed. To rectify this I either have to cut power and reboot or go to settings and change the resolution. What is wrong?
I have recently upgraded to a TalkTalk TV Box model UZW4054TTG. My problem is that there doesn't appear to be an option to check the TV signal quality and strength in percentage terms as there was on my old box. I have gone into settings and cannot f...
Channels BBC 1 and 2 picture breaking up all the time.all other channels ok
Had box a number of months - it is constantly goingnout of sync and losing channels. We have tried everything - replacong cables, rebooting, checking firmware, reboot, power off and leave for 30 minutes and reboot. Sound issues usuallybreturm afyer s...
Hello TalkTalk, My television and radio are not working. All I get is a blue screen and "No Signal". Could you possibly please restore my television and radio? Many thanks in anticipation. Robin
The picture on my ITVX catch up is only in the top left hand side. I can’t get it to be on full screen. My other catch up channels are fine?
Connected with TT pwerline adapters on nowtv app and the same problem occurs occasionally with BBC player.
Android TV, I only get sound but no picture on radio channels.On my TV, Freeview shows channels so it's an issue through TalkTalk or Android TV.I've changed my HDMI cable, still no picture on radio channels. Any fix?
Recently, only on BBC channels, the picture has begun to break up making it unwatchable. The message “ Bad Signal” appears on the screen. All other channels are unaffected. The fault is intermittent. I have a 4G Talktalk box.Is this a Talktalk proble...
1. Does talktalk Tv operate in HD?2. Can you record two channels while watching another tv channel?3.Will the price of Fibre 65 plan change during the contract term/period?
Hello,my tv box now takes more than 1 minute to open an app and it crashes out of apps regularly. It is over 6 years old. I would like a replacement box so I’m not waiting longer and so my viewing is not constantly interrupted with crashing.
3 weeks of having the new talktalk box and have logged this with the helpline on many occasions and spend more time switching the box off and on and factory resets and have now unplugged this box. The helpline say they have never had this issue befor...
I have had the android box about a month but for the past week to 10 days all I get is a green screen, I have changed HDMI cable turned it around and tried switching off and on at the mains, until I can get a fix I am going to reconnect my netgem box
Poor quality on apps though fire stick but fine on tablet