If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...
Got our new to hub from TalkTalk a couple of weeks ago. Last couple of days have noticed the sound is not in sync with the screen images. Can anyone advise a fix for this? Internet working well, just this issue with the hub, which we didn’t have with...
3 weeks of having the new talktalk box and have logged this with the helpline on many occasions and spend more time switching the box off and on and factory resets and have now unplugged this box. The helpline say they have never had this issue befor...
How do I turn it off using the remote control
Can I connect my Bluetooth hearing aids to my TV Hub
I have just received the Talktalk tv hub, my old talktalk tv box connected to my tv soundbar, can I still use the soundbar with the new hub?
My 4k box has intermittent sound.Only happens when using apps I.e. Netflix or NOW but can happen 3-4 times per viewing. Any solutions? We've tried resetting box and router.Thanks Lucy
The sound on the tv hub is at maximum and tv sound very high. The sound and picture are not synchronised.
Hi again - separate post, as different issueReceived and set up new hub today. We are having problems with sound dropping out for a few seconds every minute or two, so we are regularly missing a few words from sentences. Quite annoying. Cant find any...
Apps on TV Hub sound low. Previous Talk Talk box no issues. Tried all the usual technical snagging but so frustrating sound still so low compared to terrestial TV. Any suggestions be helpful., as I am fed up trying to get decent support from Talk Tal...
Hi, I have been having a problem with my Talktalk box since I received it a few months ago. After switching on there is no sound which necessitates switching it off and restarting when the sound resumes - this is rather annoying and a waste of time.
Hi, I'm in the process of installing a new talk talk tv box. I've had a sony sound bar for a while and it's worked perfectly but it doesn't seem to be connecting to the new box. I can't find a any instructions anywhere so any suggestions appreciated ...
When watching soaps on tv there is a voice commenting describing what is happening how do I turn it off
What does ‘value for this field’ mean.
Hi, Had a look through but can’t see a solution to the specific problem I’m having. Only had my tv box for a month or so, but when we are watching anything on any of the apps, we get a loss of sound. It’s only lasts for a couple of seconds; but it ha...
A little bit before Christmas we got our new Talk Talk TV box all is fine other than the audio on channel 5 is delayed slightly, which is very off putting. Any suggestions? ThanksSteve
Hi all. I’ve just installed my new TV hub box and am experiencing some weird sound issues. The box is connected to a smart Sony which then connects to a Sonos sound system. There appears to be no surround sound when watching normal Tv and the sound w...
I installed my Talktalk 4K box today after spending 2 hours on the chat line and over an hour yesterday. Very tedious.I thought I had it all sorted with picture and sound , having gone through placing an app on my mobile and pairing.Thought all was g...
HiMy youview box is very very hot and sound started going up and down but now the picture and sound are freezing .
Hi everyone, My 4K TV box is occasionally having sound issue. Sometimes it works fine, sometimes it takes 1-2 mins for the sound to come through and today there is just no sound whatsoever! Help pls! We have tried restarting, rebooting the machine, c...
volume rises and falls on its own
I really don't know why I'm still with this useless, awful provider. When I first joined in 2021 they gave me this TV box as part of the broadband package and that was virtually unusable - very laggy and poor performance so I took it out and didn't b...
I connected my youview box and there is no sound only picture. Can someone help ?
Hi We got our TV hub 3 weeks ago. Every now and then the sound falls out of sync with the picture. Turning them box on and off again resolves the issue. Firmware is up to date. Didn't have this issue with our old talk talk box.
Good morning.A bit of an odd questions, we had a 5G mast installed around a month ago not far from our property. All has been OK until roughly a week ago, we have started to experience issues with internet and freeview channels on our TalkTalk box. T...
Hi, When I'm playing a TV program and skip forward a few secs then the sound drops and I have to skip back or forward a few more times to get the sound back. I've tried a factory reset delete recordings and reset keep recordings, but it didn't fix th...