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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 2847 Views
  • 2 replies
  • 5 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 26357 Views
  • 0 replies
  • 16 like

TV channels

Channels missing from TV guide. ITV onwards 

MagsD by First Timer
  • 54 Views
  • 2 replies
  • 0 like

Guide on tv hub remote

I can't get the guide on my TV hub remote or change channel using the up or down, the blue light is flashing when I press it but nothings happening on the tv any advice?

sky tv

will talktalk work on a sky glass tv

Bobj+41 by First Timer
  • 158 Views
  • 2 replies
  • 0 like

Freeview guide

I have a Netgem TV box. The Freeview guide does not include itv channels, channel 4 or 5. BBC channels are ok. If I type in 103 to 105 where these channels used to be they appear and can be watched as normal but they don't appear on the guide. I have...

Netgem 4k box keeps losing channels

Fortnight ago lost all my channels except the BBC ones..and even then I only got 1 and 2 and then 9 and 29 then up in the 200s.. it keeps deleting my recorded programmes and scheduled recordings.. I've reset the box twice already... Last week reset i...

Bwarby by Sightseer
  • 470 Views
  • 5 replies
  • 1 like

Channels removed from guide

Lots of channels removed from guide. Can change manually. Says the channels are locked.

PDalby by First Timer
  • 225 Views
  • 1 replies
  • 0 like

TV remote not working properly

Hi, I've had Talktalk TV for a couple of months and the remote has been working fine until yesterday. Now the only buttons that are working are the power, volume and the Google assistant button. All other buttons are not working. I can see that the b...

Sairy by First Timer
  • 305 Views
  • 2 replies
  • 0 like

TV channels guide is wrong

All my Freeview channels start at 800 with BBC1. They should start at 1. It means I can’t just put in a number, 20 for example for Drama. How has this happened and how can I adjust it back?

TanyaV by First Timer
  • 431 Views
  • 2 replies
  • 0 like

TV GUIDE NOT WORKING - error message YVM102

Suddenly I can no longer access my NOW channels via my Talktalk TV Box via the TV GUIDE facility.I have tried restarting the Router with no effect and have checked all connections which seem OK.Any further help would be much appreciated - the error c...

CHULA71 by First Timer
  • 272 Views
  • 1 replies
  • 0 like

TV Playback

TV playback is not working, I cannot access any iPlayers all I get is a grey screen. The router is fine and working on other devices.

Janis2 by Chatterbox
  • 465 Views
  • 2 replies
  • 0 like

TV Guide not showing all channels but can select channel manually

My TV Guide is not showing all my Freeview channels. I have re-tuned my box, checked my aerial, etc but nothing seems to make a difference. However I can select channel 1 (BBC1) from the remote and it will change to that but I get not programme detai...

Wrong date and time on TV box

My box has suddenly started showing a February date when I go to Guide and so says there is no information for programmes. The different apps for channels (iPlayer etc) are not available.

Tv guide

When is the issue re tv guide not working going to be sorted please...been without it for almost a week now

Boothy97 by First Timer
  • 1759 Views
  • 5 replies
  • 0 like

TV services slow

Asking about my son's service as he has learning disability. His internet is working fine but when he uses his TV - especially the Guide it is incredibly slow. and it is slow responding We have reset his TV View box but it has made no difference.Help...

Rusty_2 by Conversation Starter
  • 3477 Views
  • 19 replies
  • 0 like

TV Guide not working

The TV Guide isnt working properly. You can't change channel with it. It's very slow to appear. After about 2 hours it springs back to life and seems to work properly. But if you turn the TV off it goes back to being slow or freezing. I've re-booted ...

Mmatt by First Timer
  • 14441 Views
  • 40 replies
  • 6 like

Guide not loading

Guide is not loading on tv, have restarted box etc, still not uploading.

Cathcol by First Timer
  • 2426 Views
  • 11 replies
  • 0 like

Tv guide unavailable

I have just moved to talk talk and I’m having issues with my tv guide. It is saying I have 0 channels discovered on my tv. even once retuning it still says 0. I currently have no tv

Aerial question

Hi all, I've just switched over to talktalk from Sky. I'm just setting up the tv hub and come to plug everything in and found our SkyQ antenna is a dual cable and in the back of the tv hub it's a single antenna port that doesn't fit either. Does anyo...

Ryno91 by First Timer
  • 854 Views
  • 1 replies
  • 0 like

Search function

When searching for a programme to watch. Why does the earliest episode come up first and you have to scroll across through hundreds of episodes to get to the most recent ?

Conlaw53 by First Timer
  • 485 Views
  • 1 replies
  • 0 like