If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...
I'm having trouble with my old tv box. It's very slow to work. The remote control doesn't work on times and when changing channels it's very slow. Many times the only way is to turn it all off and start again. Having to do this daily! I've done softw...
WiFi shocking 4 days trying to contact you fed up Remote dodgy as welltv box slow and unresponsive
My tv will not turn off using the remote control and tv hub
How do I record a programme on my new tv hub using the new remote. I can’t see any button to press. there was one on the old remote with the box I had before
I think I may have pressed the Google assist button on error and I now have a green dot in corner of my tv screen, how do I get rid of this please.Thank you
Some keys on my TV remote are no longer working so I need a replacement
Hi TeamCan you help?I need a replacement remote control like in picture and pic of box.Thanks
Hi Can anyone help my find a replacement remote like the one in the image? Any help much appreciated.
How do I increase the sound on my TV using the box?
Hand control doesn’t respond at times
I have set up my new TV hub and paired the new remote control that came with it. This remote will not switch off/on my TV. How can I get it to work.
Purchased a new remote control volume will not work I need to pair it but don’t know how can you help please
Hi all.Our puppy has gotten hold of the remote and it’s damaged beyond repair. Does anyone know where I can get a new one please ?
Hi, my remote control to TV box 4K was damaged. How to order a new one?
Hiis anyone else having issues with the netgem tv box and remote?When we try to view iplayer or itvx my5 etc we get a blank screen which is only resolved by resetting the box, which we do 3 or 4 times aweek.The remote is sticking or just not working ...
My tv hub ain’t ain’t responding to my remote need a new one hw can I do this
I could do with h diagram of the new hand unit to explain what all the buttons do,how do I get subtitles on ?
When we turn of the TV either via the on/off button or the TV button, when we press one of the buttons to turn it back on the box is always off-line. Is this normal or just a pain? Thanks
Hi can anyone please tell me how I get a new remote control for my box can't find them anywhere Cheers Nikki
Hi, Talktalk box remote control stopped working. Any advice how to get replacement Model: Huawei DN372T Thanks Israa Ali XXXXX REMOVED FOR SECURITY REASONS
My TV remote is playing up and fast forward button is not workingHow do I go about getting a replacement remote.I have a Huawei box.
I have pressed accessabilty button on remote but cannot find how to get out.
I want to upgrade the TV box and remote as this is now worn, difficult to press the buttons and generally the box is outdated. My contract is due for renewal. If I renew the contract will I be able to get the latest TV box
We have misplaced our tv hub remote and have turned our house upside down trying to find it. Now I am starting to wonder if my son has accidentally thrown it in the bin/recycling. where can I get a replacement remote for the tv hub? I have bought a u...
Set up new hub yesterday worked fine. Today it’s stopped working I can turn it off but that’s all it will let me do. All the buttons have stopped doing anything