If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...
TV controller no longer works, the red lights keeps flashing but non of the buttons work. I have tried changing the batteries
I have a new 4k box so that I can get ITVx but the new remote won't turn tv on or off although it changes channels ok.
The guide button on tv hub remote not working
Hello, I've noticed that the back of my remote for the TalkTalk TV box has been turning more sticky, I think the coating on the back and sides has degraded for some reason, the top is perfectly fine. I noticed another member had the same issue last y...
My remote control is faulty. The navigation circle will not shift to the left. All other functions work fine. I basically need a new remote.I have spent 30 minutes on the phone helpline and got nowhere before giving up.I then spent 1hr 45mins on the ...
We would like to have a map of controller to find the subtitles button
Hi there, Can anyone help me with how I go about getting a replacement remote control please, mine has been damaged? Had the box since Aug 2020 so it's a few years old. Photos of box/ remote attached! Thanks in advance
Received new tv hub, set it all up but the source button on remote wouldn't work to set it up. However all set up and paired but source button fails to work. Remote won't switch TV on or off. Tried repairing but still the same. Tried look on TV set u...
The remote I have for my YouView box has outlived two boxes!It is a "V4" remote and for some time the "Volume Down" rocker button no longer "clicks" when pressed.Yesterday, pressing to reduce the volume, it wouldn't stop!I had to hide it from the box...
The source button fails to do anything. All ok if I use my TV controller and not the one sent with talk talk box.
I have setup my new 4K Remote following the onscreen instructions as far as getting the Activation Code using the link tv.talktalk.co.uk/activationUnfortunately the Activation Code was not shown. Please advise how to get the Code. Thank you.
My tv guide & channel buttons are not working. The mute button & Google button is working but nothing else. At the moment the TV is stuck on Channel 4 +1
Whilst we can turn the new box on with the supplied remote we have to use the old handset to turn on the TV as the new remote will not do it. Also when the TV comes on everything now we have to use the original TV remote to get HDMI 1.
My remote has 2 power buttons, one black one blue, how do I use these? I want to put the box into standby at the end of the day, which button do I use?
My remote control isn’t pausing live tv.
When I press the Guide button, I get a brief flash of the guide but it won't stay visible .... also, the home button seems to have the same problem. Any advice ? Thanks.
I need a replacement tv box handset, I have faulty keys.
My tv hub remote doesn’t respond when I try to get to the settings cog on the Home Screen. No left/right, up/down on the wheel, so can’t access anything! Any suggestions?
I have just joined talk talk and received my box but there was no control included
My V4 remote has stopped working. The lights work on it but it does nothing.I've reset it, paired it and changed batteries. Nothing works. I think I need a new one I have had this one for years and years.
I have a JVC LT-43CF810 Fire TV and a TalkTalk/Huawei DN372T (recording) set top box. The remote for the set top box is a V3 legacy remote.The remote works fine with the TV except for the TV on/off and volume controls which do nothing. I have to use ...
I need a new Youview remote controller. Replaced batteries .still intermittent response from remote to YOuview box/tv
Hi, I have never been given a new remote and have had this remote since I joined talk talk approx 10 years ago. They have replaced the box but never replaced the remote (twice now) I started the 150 fibre contract last September when I moved home and...
Hello,I've discussed with the account chat twice now without resolution - I need a replacement 4K tv remote - on each occasion they have said they need to order a new box as well which seems a bit excessive but ok however nothing has ever been sent o...
My TalkTalk TV remote control has broken - it's been on its way out for a while, and has finally given up the ghost. Any idea how I obtain a replacement? Many thanks if you can help