If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...
Hi The remote control for my huawei recordable tv box has stopped working. Could you tell me how I could get a replacement remote please ? regardsIan
Hi there loving my new tv hub. But in the 24 hours I've had it it just keeps losing connection with the remote. I have reset it up from scratch already three times. Each time I do it it's ok for a while then loses it again. Sometimes disconnecting th...
Just got new hub after installation of fibre broadband with new remote.Old hub remote was used to switch both hub and tv on and off.how do I get the new hub remote to do the same ?
What are their functions
What does this mean?
My TV remote is hard to work having to constantly press hare on some of the buttons. Is a replacement available?
When watching soaps on tv there is a voice commenting describing what is happening how do I turn it off
Gone over to full fibre and the new talk talk hub box today and feeling very disappointed and frustrated. The hub remote will not turn my new Samsung tv on and off yet the old one did. The sound and picture are out of sync and I can’t record programm...
TV controller no longer works, the red lights keeps flashing but non of the buttons work. I have tried changing the batteries
I have a new 4k box so that I can get ITVx but the new remote won't turn tv on or off although it changes channels ok.
The guide button on tv hub remote not working
Hello, I've noticed that the back of my remote for the TalkTalk TV box has been turning more sticky, I think the coating on the back and sides has degraded for some reason, the top is perfectly fine. I noticed another member had the same issue last y...
My remote control is faulty. The navigation circle will not shift to the left. All other functions work fine. I basically need a new remote.I have spent 30 minutes on the phone helpline and got nowhere before giving up.I then spent 1hr 45mins on the ...
We would like to have a map of controller to find the subtitles button
Hi there, Can anyone help me with how I go about getting a replacement remote control please, mine has been damaged? Had the box since Aug 2020 so it's a few years old. Photos of box/ remote attached! Thanks in advance
Received new tv hub, set it all up but the source button on remote wouldn't work to set it up. However all set up and paired but source button fails to work. Remote won't switch TV on or off. Tried repairing but still the same. Tried look on TV set u...
The remote I have for my YouView box has outlived two boxes!It is a "V4" remote and for some time the "Volume Down" rocker button no longer "clicks" when pressed.Yesterday, pressing to reduce the volume, it wouldn't stop!I had to hide it from the box...
The source button fails to do anything. All ok if I use my TV controller and not the one sent with talk talk box.
I have setup my new 4K Remote following the onscreen instructions as far as getting the Activation Code using the link tv.talktalk.co.uk/activationUnfortunately the Activation Code was not shown. Please advise how to get the Code. Thank you.
My tv guide & channel buttons are not working. The mute button & Google button is working but nothing else. At the moment the TV is stuck on Channel 4 +1
Whilst we can turn the new box on with the supplied remote we have to use the old handset to turn on the TV as the new remote will not do it. Also when the TV comes on everything now we have to use the original TV remote to get HDMI 1.
My remote has 2 power buttons, one black one blue, how do I use these? I want to put the box into standby at the end of the day, which button do I use?
My remote control isn’t pausing live tv.
When I press the Guide button, I get a brief flash of the guide but it won't stay visible .... also, the home button seems to have the same problem. Any advice ? Thanks.
I need a replacement tv box handset, I have faulty keys.