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TV Support

For help with your TalkTalk TV box, channels and apps.

Cannot change channels

Sarra
First Timer
Private Message TalkTalk

on ‎31-12-2023 03:51 PM

Message 3 of 3

My tv guide & channel buttons are not working. The mute button & Google button is working but nothing else. At the moment the TV is stuck on Channel 4 +1

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎02-01-2024 09:06 AM

Message 1 of 3

Hi Sarra,

 

Do you still need assistance ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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fr8ys
Community Star
Private Message TalkTalk

‎31-12-2023 04:52 PM - edited ‎31-12-2023 04:53 PM

Message 2 of 3

Which box to you have? The TV Hub?

 

Try disconnecting from the mains and then restarting.

 

Post back and let us know how you get on and the box you have.

 

Thanks.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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