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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 2138 Views
  • 0 replies
  • 4 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 23491 Views
  • 0 replies
  • 15 like

On demand

Hello I've just swapped from a talk talk TV box to a hub, my on demand you view recording programs have disappeared, can I get these back or is it on the hardware only ?

XBox App

Searching on Google Play Store using TalkTalk TV Hub but unable to get XBox App. Any ideas

Games features vanished or hidden?

Where are the games on the talk talk T.V gone? Previously under the extras menu now seemingly removed, please can these features be reinstated to our service a.s.a.p?

netflix support ending in November

hi all , ive just received an email saying that netflix will no longer work on my standard talk talk tv box , it looks like i need a new box , possibly one called a tv hub ? im wondering if this is going to cost me to just replace the box or will i h...

TV problem

We have power and WiFi connection but the TV isn't working! The remote control doesn't appear to be connected to the HUB box and/or TV. Any advice?

TV hub lags or doesn't respond to remote or does it's own thing

Hi, I have a TalkTalk TV hub with an issue. It's either very laggy, doesn't respond to remote commands or just does its own thing by opening apps that we don't want open. We have switched the box off and on again. No difference. We have factory reset...

TV Hub hangs on boot up

Since the most recent Talk Talk software update on my TV Hub, the box gets to the YouView logo and then appears to stall, going no further. My TV is a 15 year old Sony Bravia KDL-40W5810 which pre-dates the current YouView installed TVs that Sony cur...

Now tv still no boost

Decided to add now back to my package hoping this problem had been fixed ...we signed up to a product that says watch in HD without adverts and there is no HD boost active ...and I can see a lot of peope are in the sane boat..and all that I see that ...

TalkTalk TV Box freezing

I’m here on behalf of my mum. Her Talktalk TV box is freezing and locking up. I’ve tried a factory reset and software update and nothing helps . Any ideas. It’s a DN372T

NickJB73 by First Timer
  • 712 Views
  • 2 replies
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Useless 4K Fibre tv box

For some reason, my guide does not have itv, bbc1 or bbc2. I've tried a rescan and on guide, they are just not there??? Well not on 101,102 or 103 channels.My wife already hated the new box as you can't record programmes on it. Well you can record th...

HolmseyD by First Timer
  • 402 Views
  • 1 replies
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Replacment Talk Talk TV box

Hello,my tv box now takes more than 1 minute to open an app and it crashes out of apps regularly. It is over 6 years old. I would like a replacement box so I’m not waiting longer and so my viewing is not constantly interrupted with crashing.

Pause and resume live TV issues

I've recently had an "upgraded" TV hub box due to the ITV X compatibility issue with the old style Huawei box.However, when I pause live TV for any reason it is near impossible to resume playback without the picture and sound freezing and jumping. I ...

NTremz76 by First Timer
  • 539 Views
  • 1 replies
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New tv box issues

The new android based TV box is full of software bugs unfortunately, e.g the tv guide will become inoperable requiring a reboot, the rewind feature is the same, apps drop out for no reason etc, it needs a software update and I'm hoping someone at tal...

Using tv on a pc

Hello. I don't have a television set. Can I purchase a TV package and use it on my PC, tablet, or phone? Is their an app (mobile or desktop) and do I get all normal TV stations? Netflix seems to be included. If I sign up to talk talk TV package, can ...

markjk by First Timer
  • 540 Views
  • 1 replies
  • 0 like

Programme not on STV player

STV is advertising The Girl from St. Agnes as being able to view on STV player, but when I check on my television, it is not there. Is this a problem with the talktalk set top box?

Software update server down (DN372T)

One of the key servers (files.cdn.talktalk.net) that is involved in issuing software to the DN372T boxes is down. The following file is requested by DN372T boxes http://pcds.vlx.tv.talktalk.net/cds/from_huawei/PVR2_DN372T/Huawei_DN372T_B48SP91_Releas...

Futaura by Super Duper Contributor
  • 2730 Views
  • 13 replies
  • 1 like

DN372T software update + internet/usb recovery mode

I own a number of DN372T boxes - two in active use and two as a backup. Unfortunately, the HDD is dying in one of the active boxes, confirmed by SMART tests using Linux. Three of the boxes are fully up-to-date with the CS-3.8.128, MS-72.48.91, PC-486...

Futaura by Super Duper Contributor
  • 3374 Views
  • 7 replies
  • 0 like

Latest box upgrade 8.4.27-58

I'm struggling to download the latest software upgrade. My set just freezes. Has anybody else had this problem?

SarahS3 by First Timer
  • 601 Views
  • 1 replies
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TalkTalk Huawei Powerline Adapters PT200AV

Im currently using 2 Talktalk Huawei Powerline Adapters PT200AV with my TalkTalk TV box, and I believe one of them has stopped working. Can anyone help? I have tried all the online advice including a factory reset. (On the plus side, the lounge is no...

New TalkTalk TV Box Specs and more info????

Hi Guys Where can I find out what the full specs are of the new TV Box?I would like to know: 1) Can it be recorded on if I insert a Pen Drive or Hard Drive? If so how may channels can be recorded at once?2) What TV System does it use? YouView or Free...

RazzOne by Whizz Kid
  • 730 Views
  • 1 replies
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Talk Talk, TV assessability

I am really thinking about moving away from sky and going over to the new Talk TalkTV box, But I have one question. I know it has auto description as standard, but does it have Android’sTalk back or similar? That’s when you can navigate the TV home s...

prescol by Wise Owl
  • 975 Views
  • 3 replies
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DN360T / DN370T / DN372T Software update no longer working

Hi, I recently replaced my DN370T box (after it packed up) with a DN372T, but noticed the software wasn't up to date. When attempting to update the software, I get a message saying "Sorry, an error occurred while trying to update your software. Pleas...

xyberlink by Popular Poster
  • 7987 Views
  • 21 replies
  • 1 like

Aerial Channels Not Appearing On Guide

Got a weird issue currently where BBC 1 and BBC 2 after the latest software update no longer appear on the guide. Instead it starts at ITV which is channel 3.HOWEVER pressing 1 or 2 on the remote control will display the channels, so clearly they are...

Archy101 by Popular Poster
  • 2729 Views
  • 7 replies
  • 0 like