If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...
For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...
How do I get subtitles on TV Hub programmes?
Need a new hub box,dropped mine and it broke.
Just had the new Talktalk tv box delivered. But we have a second tv at home in another room. It looks as though we need a separate tv box for that. How do we get around this?
Tried the support 'bot' chat, and didn't get anywhere even close to a useful answer. Any idea how I can get a replacement remote for my 4k box?Some of the buttons are no longer 'clicky' and even get a bit stuck. Tried the usual cleanup you would do w...
I have spent 2 hours trying to get in touch with talktalk. I've had an outreach engineer come to check my internet and he tried to contact talktalk with no luck. I wonder if another provider will be able to switch me over.
I have a tv hub which i have had for 6 months, annoyed that it has no record feature but looking at the specs for the hub , it says if u have a usb stick you can insert in the hub and then it can be used to record a program into the usb, well i have ...
I am trying to watch something on bbc iplayer and it's asking for a device code I have no idea what this is
The engineer has just left and failed to bring the second TV box that was requested. When will this arrive ?
How do I find my code for my TV to enable remote to turn my TV on and off and how to I set it up to do this. I recently bought a new TV and cannot remember how to do this. Thanks all
My remote control has stopped working. Changed batteries but no good. It’s to operate a 4k net gem box as shown in the photo. Please could you advise how I obtain a replacement, many thanks
I have an amber flashing light on my router when the computer is first turned on, when the the amber light stops I have no lights on.
My existing hdmi cable doesn’t work with the new tv box. The 1m long cable sent with the tv box is far too short. Do you have a longer one? Please
TalkTalk Hub remote Can someone please help me because I'm at my wits end trying to get anywhere on the chat! My TV remote has suddenly stopped working. Only buttons that's currently work are the on/off.. volume and the Google voice assist button. I ...
I have never used this box & it's still in its original packaging. Can this be returned to TalkTalk free of charge or is it now obsolete? The pre-paid returns envelope in the box has an address c/o Anovo UK Ltd, 71 Bilton Way,Enfield, EN3 7EP. Please...
Good evening please can someone send me out a new TV remote? Many thanks
How do you cancel the tv service? I have a fire stick now and stream all tv services
For the last couple of weeks, the internet is buffering and stopping on all our devices. Is it possibly the router? It's quite old now.
I have attached a USB drive to my Talktalk TV and it had recognised it and it has been formatted.Using Cx File Explorer which sees the USB Drive but when I try to access it a pop up window appears that Permission Settings, Use This Folder. When I cli...
How do I connect other equipment which needs an aerial connection whilst using talktalk TV hub which uses aerial
I have received my new tv hub, but there is no power supply lead, just the plug face
Hi, i'd like to keep my broadband package but cancel my TV package. Does anyone know how to do this please?
I have the talktalk 4k tv box. The problem is, i can't receive the tv through it via the aerial, however, if i bypass the box and plug directly into the tv, I can receive channels OK, so I don't believe that the aerial is to blame.
Can I connect a second television to my Talktalk fibre hub?
Hi need a replacement remote c9ntrol and I am getting no help on the phone or auto bot