my remote is playing up

[barrycarter]

my youview box remote is playing up some butons wont work

[Karl-TalkTalk]

Hi Wuffer

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

[Wuffer]

I have followed instructions to re-pair my remote to the TV but this has not resolved the problem.  

[Karl-TalkTalk]

Hi barrycarter

I can see a youview remote has been ordered for you yesterday.

Thanks  

Karl. 

[Wuffer]

I've just set up my new TV Hub.  All is fine except that the TV and source buttons don't work - annoying as they are quite often needed.  Having to use TV remote for now but hoping for a solution