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TV Support

For help with your TalkTalk TV box, channels and apps.

my remote is playing up

barrycarter
First Timer
Private Message TalkTalk
Message 5 of 5

my youview box remote is playing up some butons wont work

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4 REPLIES 4

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 5

Hi Wuffer


If you start your own thread (new message), we’d love to help.

 

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

 

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

 

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.


Thanks

Karl


 

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Message 2 of 5

I have followed instructions to re-pair my remote to the TV but this has not resolved the problem.  

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi barrycarter

 

I can see a youview remote has been ordered for you yesterday.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Wuffer
First Timer
Private Message TalkTalk
Message 4 of 5

I've just set up my new TV Hub.  All is fine except that the TV and source buttons don't work - annoying as they are quite often needed.  Having to use TV remote for now but hoping for a solution

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