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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 2068 Views
  • 0 replies
  • 4 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 23044 Views
  • 0 replies
  • 14 like

Games features vanished or hidden?

Where are the games on the talk talk T.V gone? Previously under the extras menu now seemingly removed, please can these features be reinstated to our service a.s.a.p?

Can’t remove the language choices

 Hi, I’ve got the language choices on the side of the screen and cannot for the life of me get it off the screen! Seems stuck on there. Anyone had this issue?! Thank you!

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34XTV!ab by First Timer
  • 433 Views
  • 2 replies
  • 0 like

Resolved! Add "Now" Channels To TV Guide

Is there any way to add the channels from the Now app so they appear in the Hub TV Guide? This would be incredibly useful if so.

eXistenZ by Chatterbox
  • 521 Views
  • 2 replies
  • 0 like

Important HDMI setting hidden within the Settings cog wheel

I’ve just had full fibre 150 installed along with the new eero router and TV hub and I have to say that getting TT television set up properly has been difficult. I followed the directions on the TT website to connect the router via wifi to the TV box...

YVM102

Very frustrating not being able to use my Apps, especially as the monthly charge has just increased.Obviously tried to reboot modem.How to fix please

Happy3+ by First Timer
  • 976 Views
  • 5 replies
  • 0 like

tv

cannot access itvx

Rongs44 by First Timer
  • 399 Views
  • 1 replies
  • 0 like

TV Hub is slow

Hi, I have a TV Hub that runs on Google TV and find that the menus and accessing apps are very slow especially when turn the box on for the first 5-10 mins. Even after using for a while it can be slow and glitchy with the please wait logo appearing o...

jdx90 by Chat Champion
  • 1081 Views
  • 3 replies
  • 1 like

Netgem 4k TV box

Hi, Just wandering if I can setup my own home screen with what apps I want, ie add Netflix and prime instead of what comes pre loaded, Thanks in advance

vauxman by Conversation Starter
  • 1014 Views
  • 4 replies
  • 0 like

Itvx

I had itvhub and trying to get itvx theapps there but it's asking me to contact help..

bogey by First Timer
  • 555 Views
  • 1 replies
  • 0 like

Netgem box

Hello, What apps are available on these small boxes, I need ITVx and now tv, prime and Netflix.I've ordered a box but some say now app isn't available, is this true or.... If so I'll have to return it, Thanks in advance.

vauxman by Conversation Starter
  • 1486 Views
  • 9 replies
  • 0 like

Resolved! TV Guide & Home Button not working

When I press the Guide button, I get a brief flash of the guide but it won't stay visible .... also, the home button seems to have the same problem. Any advice ? Thanks.

MarkDoz by First Timer
  • 2480 Views
  • 6 replies
  • 0 like

Subtitles when using Prime Video on TV

I can't get subtitles to appear when viewing Prime material. I have tried the Settings-Accessibility-subtitles route but it makes no difference on TV. Subs appear on my iPad so it's not the movie at fault. There seems to be no Prime-specific subtitle...