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TV Support

For help with your TalkTalk TV box, channels and apps.

YVM102

Happy3+
First Timer
Private Message TalkTalk

on ‎13-04-2024 09:34 PM

Message 6 of 6

Very frustrating not being able to use my Apps, especially as the monthly charge has just increased.

Obviously tried to reboot modem.

How to fix please    

Labels:
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5 REPLIES 5

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Happy3+

on ‎06-08-2024 07:56 AM

Message 1 of 6

Hi

 

Is the TV box connected directly to the router with a cable, is the TV box near the router etc.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Happy3+
First Timer
Private Message TalkTalk

on ‎05-08-2024 11:01 PM

Message 2 of 6

I have tried all the recommended steps, but still cannot use all the apps 

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Happy3+
First Timer
Private Message TalkTalk

on ‎05-08-2024 10:59 PM

Message 3 of 6

I guess so it was fitted by your engineers 

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎15-04-2024 08:02 AM

Message 4 of 6

Hi Happy3+

 

Did the advice above help ?

 

Is the TV Box connected directly to the router or via powerline adapters etc.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk

on ‎13-04-2024 09:45 PM

Message 5 of 6

Have you tried all these steps?

 

https://support.youview.com/youview-box/error-messages/fix-for-yvm102/

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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