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TV Support

For help with your TalkTalk TV box, channels and apps.

YVM102

Happy3+
First Timer
Private Message TalkTalk
Message 6 of 6

Very frustrating not being able to use my Apps, especially as the monthly charge has just increased.

Obviously tried to reboot modem.

How to fix please    

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5 REPLIES 5

Message 1 of 6

Hi

 

Is the TV box connected directly to the router with a cable, is the TV box near the router etc.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Happy3+
First Timer
Private Message TalkTalk
Message 2 of 6

I have tried all the recommended steps, but still cannot use all the apps 

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Happy3+
First Timer
Private Message TalkTalk
Message 3 of 6

I guess so it was fitted by your engineers 

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 4 of 6

Hi Happy3+

 

Did the advice above help ?

 

Is the TV Box connected directly to the router or via powerline adapters etc.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk
Message 5 of 6

Have you tried all these steps?

 

https://support.youview.com/youview-box/error-messages/fix-for-yvm102/

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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