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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 3269 Views
  • 2 replies
  • 5 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 27358 Views
  • 0 replies
  • 16 like

upgrading old tv box

Hi, I'm a nominated user for my father (Huw38). His talk talk tv box is very old and slow (I think it is a Huawei DN372T). I would like to get him a newer box but the package he is on (Fast Broadband)apparently doesn't work with the current talk talk...

huw38 by Team Player
  • 451 Views
  • 6 replies
  • 0 like

Payments

I am no longer with talktalk, however you are still charging me . Please correct this with immediate effect and reimburse me with any overpayment. *personal details removed for security*

ITVX

ITVX not working???

Removing Talk Talk tv from my account

Hi. Can someone assist me in removing the Talk Talk tv from my account please? I dont use this service but still keep getting charged each month. Thanks in advanced

communication

I want to speak to a real person about my account but cannot find a phone number to call. Is it possible to do this?

acmd2 by First Timer
  • 197 Views
  • 1 replies
  • 0 like

TV box

How do I return the TV box no longer required and cancel the charge?

12Jasper by First Timer
  • 261 Views
  • 1 replies
  • 0 like

Resolved! Long term issue with faulty landline.

Hi all, It's a long time since I went through the process of trying to get this issue fixed, and I would have linked to the previous threads if I could have, but the links in my profile now lead to a 404 error. For reference, this is the old link in ...

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DennisD51 by Conversation Starter
  • 1006 Views
  • 11 replies
  • 0 like

Activation code

I need an activation code, reset my box because it was not working properly

setting up latest talktalk box with alexa

I have just set up talktalk tv I am trying to set up to use it with Alexa. The existing instructions dont work. Spoke to help centre who say it is a new box and they don't have instructions yet. Amazon also have the same 'old' instructions. Can anyon...

Fault

I've not had Internet connection since Tuesday. I cant watch any apps .Engineer came today but couldn't resolve the matter. I need it fixing *removed for security*

Radio channels on Freeview

With the new TalkTalk Android TV hub, the radio channels do not display the channel logo and programme information on the screen. Why not?

Cancelling TV service

I wish to cancel my TV service add-on, which is says I can do at any time. However when I try to do it in my account, it says Ineed to phone. Is there a way to do this online?

James128 by First Timer
  • 488 Views
  • 4 replies
  • 0 like

Tv 4k box

4 k tv box goes straight into bbc iplayer and all itv programmes lost, message says invalid channel number

tv box

not used tv box for over 2 years as it stopped working but im still being charged it and tech support said the tvbox is to old so no help

steve155 by First Timer
  • 350 Views
  • 2 replies
  • 0 like

Resolved! TV Box will not record or play back

TV box fails to record programmes or play back previously saved recordings. When the record button is pressed or a future program set a pop screen shows recording has started but when viewed in My TV it shows programme has failed to record. Similarly...

tank49 by Chatterbox
  • 513 Views
  • 1 replies
  • 0 like

TV Hub with the fast broadband service

After moving, I found that Fibre Broadband service is unavailable, so I am currently subscribed to Fast Broadband. However, it keeps buffering, and I can't upgrade because Fibre Broadband service is not available in my area.I am now considering apply...

JKLEE by First Timer
  • 270 Views
  • 1 replies
  • 0 like

TV hub waste of space

Had nothing but issues of syncing, glitching, losing sound. Every single time we have to turn it off and on again. Talk talk are making fools out of the general public by telling them to switch it off and back on again to resolve the issue. We tried ...

white box, open reach

internet light not showing on open reach box who do Ineed to contact?

49229 by First Timer
  • 276 Views
  • 1 replies
  • 0 like

Talktalk In 2 rooms

Hi I have my main tv in my lounge set up with Talktalk. I am going to buy a second tv to use in my dining room. Can I use Talktalk to pick up channels in both rooms?

Resolved! Internet

why do have to go to settings to start internet each time you turn on tvwhy not like other devices start automatically

hjarmoh by First Timer
  • 543 Views
  • 3 replies
  • 0 like