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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 3533 Views
  • 3 replies
  • 5 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 27684 Views
  • 0 replies
  • 16 like

Cannt get itvx

I cannot get itvx. Do i need a new box.. if i renew my contract will i get a new box at the amount quoted in the renew contract letter

Unrecogised pin

I set up a pin number to be able to watch any progrme on my tv box but my pin has stopped being recognised.Ive tried to go back to factory conditions and there is nothing in the settings which allow me to do this.I am 77 and do not see why I need par...

Redditt

I cannot connect to Redditt on my pc or mobile via the TT internet broadband. I can do this on my phone using data. What can I do to get it to my pc?

joe942 by Team Player
  • 118 Views
  • 2 replies
  • 0 like

TV Android Hub Benefits

I have the TT TV hub but am now using an Amazon Fire Stick on my TV as I find it provides a better performance in operation and picture quality than the TT hub. I am now questioning the benefits from retaining the TT Hub, can anyone foresee anything ...

Giraffe by Wise Owl
  • 138 Views
  • 2 replies
  • 0 like

New TV

Hi guys, hope you are all doing okay. I am planning on getting a new TV and wanted to know do I need to pair anything up to my new TV like the remote control once I get it installed?I don't want to be stuck without my talktalk so unsure of what you n...

Being disconnected watching tv every 10 minutes

Hi, since last week, my router is rebooting while watching tv. The amber light starts flashing and I then lose connection. Very frustrating! I have switched off for 5 minutes, but still get the same issue. I recently received correspondence to say my...

Disconnected

Why am i constantly disconnected from internetwhilst watching tv.I am connected on my laptop but cannot watch catchup tv netflix etc

upgrading old tv box

Hi, I'm a nominated user for my father (Huw38). His talk talk tv box is very old and slow (I think it is a Huawei DN372T). I would like to get him a newer box but the package he is on (Fast Broadband)apparently doesn't work with the current talk talk...

huw38 by Team Player
  • 1017 Views
  • 16 replies
  • 0 like

Payments

I am no longer with talktalk, however you are still charging me . Please correct this with immediate effect and reimburse me with any overpayment. *personal details removed for security*

Geri3691 by First Timer
  • 276 Views
  • 2 replies
  • 0 like

ITVX

ITVX not working???

Removing Talk Talk tv from my account

Hi. Can someone assist me in removing the Talk Talk tv from my account please? I dont use this service but still keep getting charged each month. Thanks in advanced

communication

I want to speak to a real person about my account but cannot find a phone number to call. Is it possible to do this?

acmd2 by First Timer
  • 228 Views
  • 1 replies
  • 0 like

TV box

How do I return the TV box no longer required and cancel the charge?

12Jasper by First Timer
  • 299 Views
  • 1 replies
  • 0 like

Resolved! Long term issue with faulty landline.

Hi all, It's a long time since I went through the process of trying to get this issue fixed, and I would have linked to the previous threads if I could have, but the links in my profile now lead to a 404 error. For reference, this is the old link in ...

Screenshot_20250218_202947.jpg
DennisD51 by Conversation Starter
  • 1123 Views
  • 11 replies
  • 0 like

Activation code

I need an activation code, reset my box because it was not working properly

setting up latest talktalk box with alexa

I have just set up talktalk tv I am trying to set up to use it with Alexa. The existing instructions dont work. Spoke to help centre who say it is a new box and they don't have instructions yet. Amazon also have the same 'old' instructions. Can anyon...

Fault

I've not had Internet connection since Tuesday. I cant watch any apps .Engineer came today but couldn't resolve the matter. I need it fixing *removed for security*

Radio channels on Freeview

With the new TalkTalk Android TV hub, the radio channels do not display the channel logo and programme information on the screen. Why not?

Cancelling TV service

I wish to cancel my TV service add-on, which is says I can do at any time. However when I try to do it in my account, it says Ineed to phone. Is there a way to do this online?

James128 by First Timer
  • 554 Views
  • 4 replies
  • 0 like

Tv 4k box

4 k tv box goes straight into bbc iplayer and all itv programmes lost, message says invalid channel number

tv box

not used tv box for over 2 years as it stopped working but im still being charged it and tech support said the tvbox is to old so no help

steve155 by First Timer
  • 408 Views
  • 2 replies
  • 0 like