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TV Support

For help with your TalkTalk TV box, channels and apps.

TV Hub with the fast broadband service

JKLEE
First Timer
Private Message TalkTalk

on ‎30-12-2024 12:54 PM

Message 2 of 2

After moving, I found that Fibre Broadband service is unavailable, so I am currently subscribed to Fast Broadband. However, it keeps buffering, and I can't upgrade because Fibre Broadband service is not available in my area.

I am now considering applying for the TV Hub, but I am worried whether it will function properly with Fast Broadband. Currently, I cannot watch even Netflix without buffering.

Would it be okay to apply for the TV Hub given the speed of Fast Broadband?

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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk

on ‎30-12-2024 01:21 PM

Message 1 of 2

Hi @JKLEE 

 

Without some specifics, it is impossible to say:-

 

  1. What make/model of router do you have?
  2. What is your minimum download speed?
  3. If you log into the router, what is it measuring your speed as (often in the initial dashboard display)?
  4. Assuming that you plan to connect your proposed TV Hub via WiFi, what sort of wireless speeds do you get nearby to your TV?
The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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