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TV Support

For help with your TalkTalk TV box, channels and apps.

TV Hub with the fast broadband service

JKLEE
First Timer
Private Message TalkTalk

Monday

Message 2 of 2

After moving, I found that Fibre Broadband service is unavailable, so I am currently subscribed to Fast Broadband. However, it keeps buffering, and I can't upgrade because Fibre Broadband service is not available in my area.

I am now considering applying for the TV Hub, but I am worried whether it will function properly with Fast Broadband. Currently, I cannot watch even Netflix without buffering.

Would it be okay to apply for the TV Hub given the speed of Fast Broadband?

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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk

Monday

Message 1 of 2

Hi @JKLEE 

 

Without some specifics, it is impossible to say:-

 

  1. What make/model of router do you have?
  2. What is your minimum download speed?
  3. If you log into the router, what is it measuring your speed as (often in the initial dashboard display)?
  4. Assuming that you plan to connect your proposed TV Hub via WiFi, what sort of wireless speeds do you get nearby to your TV?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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