tv box
on 01-01-2025 10:12 PM
Message 3 of 3
not used tv box for over 2 years as it stopped working but im still being charged it and tech support said the tvbox is to old so no help
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2 REPLIES 2
on 02-01-2025 06:22 AM
Message 1 of 3
Hi
You can give our teams a call to have TalkTalk TV removed from your account, or inquire about taking the new TV HUB.
Thanks
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 01-01-2025 10:22 PM
Message 2 of 3
TalkTalk have not supplied recordable boxes for around 4 years now.
They do supply a non recordable streaming box. If that's of interest to you then you will need to phone to arrange one.
You can supply your own box and the Manhatten T4R is reportedly a good box. These can be bought new.
Another alternative is the EE (BT) Pro box that is available from sites such as CeX. The advantage of this one is that it uses the YouView interface.
If you decide to go for one of these you will still need to phone the loyalty team to get the TV charge removed from your bill.
Try phoning 0345 172 0088
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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