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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 6211 Views
  • 3 replies
  • 6 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 29992 Views
  • 0 replies
  • 18 like

Resolved! Internet

why do have to go to settings to start internet each time you turn on tvwhy not like other devices start automatically

hjarmoh by First Timer
  • 1097 Views
  • 3 replies
  • 0 like

Cancel TV Hub

I have a new contract with TalkTalk but I never wanted the TV Hub and I cannot use the kit they sent me as I do not have a terrestrial aerial and it is not compatible with my satellite receiver or my Humax recorder. How do I get TalkTalk to remove th...

Edmund5 by First Timer
  • 634 Views
  • 1 replies
  • 0 like

Return of equipment

I have received a bag to return my equipment as i have come to the end of my contract and gone with another provider.I have 2 routers, one is a old one , model number HUAWEI HG5SS and one which i did use until the end of my contract. i also have a yo...

wert7 by First Timer
  • 863 Views
  • 1 replies
  • 0 like

talk talk box

I need a new and updated system as I can no longer access ITVX or various other apps. I have tried contacting to talk to a customer service advisor with no success. Can you please also review my account as my fees seem to be rising every month.

Remote Control

The red light in top left corner of remote is always flashing and none of the buttons work anymore, I saw this on an older thread and the solution was to post out a new remote control

Bextrott by Chatterbox
  • 2345 Views
  • 10 replies
  • 0 like

Netflix

Does anyone know why Netflix has recently disappeared from my Apps on freeview?Thanks

calyjo by Conversation Starter
  • 958 Views
  • 1 replies
  • 0 like

Games features vanished or hidden?

Where are the games on the talk talk T.V gone? Previously under the extras menu now seemingly removed, please can these features be reinstated to our service a.s.a.p?

Now tv

Does anyone know if I can cancel Now TV entertainment and if so do I have to ring talktalk or can I do this in my account.Thank you 

What's happened to the BBC "Red Button"?

I like listening to the radio via the tv sometimes but notice on my new TV Hub that the BBC Red Button is missing. Any ideas on how to get it back please?

Foxyron by Whizz Kid
  • 1659 Views
  • 4 replies
  • 0 like

Talktalk hub

I have just received my new Talk Talk hub and want to install it today. Please advice which is the better ...To connect it via WiFi or via erthernet cable to the nearby router? Thank you

Renewing contract - Tv hub v you view box

About to renew contract & being offered TV HUB. CAN I still use the old You view box until I’m ready to install the new tv hub or is it mandatory to ditch it as soon as I agree new contract. Also on the new Hub, do u know if playlists can be FF to sk...

Annie9896 by Popular Poster
  • 1751 Views
  • 4 replies
  • 1 like

To Fergusson, still cant reply

Thanks for your reply, but I can't reply to it. I can't get a reply field and the arrow at the end of your post just takes me back to the top. As far as I can tell, I am logged on properly and I can create posts (as you see of course). I have never h...

Speedwell by Conversation Starter
  • 861 Views
  • 2 replies
  • 0 like

Why can't I reply in my post

I have posted about a problem with ARC when using the TT hub. There has been a reply and I want to reply to the reply. I have replied successfully in the past to other posts but this time the reply button is missing. Can anybody tell me what is going...

Speedwell by Conversation Starter
  • 1023 Views
  • 2 replies
  • 0 like

Settop box

Our stettop box seems to have packed in, we can't record or access Catch Up any more. The D-Link plug is also not working. I have gone through various possible solutions to no effect. We would like a new box and a D-Link, please.

mickford by First Timer
  • 968 Views
  • 2 replies
  • 0 like

Set top Box.

Hi, I received a message from Netflix that from the 7th November i will not be able to receive Netflix on my set top box. Do i need a new set top box??thank you.

TV problem

We have power and WiFi connection but the TV isn't working! The remote control doesn't appear to be connected to the HUB box and/or TV. Any advice?

TV hub lags or doesn't respond to remote or does it's own thing

Hi, I have a TalkTalk TV hub with an issue. It's either very laggy, doesn't respond to remote commands or just does its own thing by opening apps that we don't want open. We have switched the box off and on again. No difference. We have factory reset...

TV hub & TV

ever since I replaced my old Talk talk player with this new hub I have been having problems that I did not have with the old set up. Whilsy the hub an tv work ok if I put on another TV both sound and picture is out of sync with both Tv's, this is ver...

Dwdotty by First Timer
  • 1102 Views
  • 2 replies
  • 0 like

Now link not working

have waited since 20/8/24 for the link to be resent, I have contacted your team via chat & phone no less than 12 times but this is never resolved, I have a complaint ref & no one contacts me about that either the customer service i have received is t...

lisa17 by First Timer
  • 990 Views
  • 2 replies
  • 0 like

Talk Talk TV box

Hi, I’m have been paying £5.00 per month for TV add on for sometime and I do not have a Talktalk TV box. Please can you arrange for one to be sent to me? Thanks