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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 2885 Views
  • 2 replies
  • 5 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 26447 Views
  • 0 replies
  • 16 like

Now tv ap

I inadvertently uninstalled now tv. How do I get it back please.

ITV

Hi I can no longer watch itv hub, it says unavailable on this device, Netflix has now done the same …any ideas on how to retrieve these, or is it that my tv needs to be a newer model

Shar67 by Newbie
  • 155 Views
  • 1 replies
  • 0 like

Netgem 4k box keeps losing channels

Fortnight ago lost all my channels except the BBC ones..and even then I only got 1 and 2 and then 9 and 29 then up in the 200s.. it keeps deleting my recorded programmes and scheduled recordings.. I've reset the box twice already... Last week reset i...

Bwarby by Sightseer
  • 518 Views
  • 5 replies
  • 1 like

netgem 4k tv box recording issues

Hi, we are having ongoing problems with our netgem tv box losing future schedule recordings.Its been happening a while now where you set a recording for the next day, say Emmerdale or some regular weekly showing however the next day the recording log...

glsphoto by First Timer
  • 485 Views
  • 7 replies
  • 0 like

ITVX

How can I use ITVX? Tried to get in but message says ‘not available on this device.

BBC loading with iplayer

My BBC channels load via iPlayer other channels unavailable! Happened last week, reset, retuned etc. ITV only came. on channels 800. Then next day righted itself. Same has happened again today. Is there a problem?

RB43Ej by Popular Poster
  • 811 Views
  • 14 replies
  • 0 like

ITVX on new talktalk hub

Please can someone tell me how to obtain the ITV app, I have the new ‘hub’ because it is supposed to have ITVX available - it doesn’t and I can’t find it and on-line advice achieves nothing. Thank you

TeeELL by First Timer
  • 406 Views
  • 4 replies
  • 0 like

Unable to get normal tv channels since updating box

Since updating my box in December, I have lost all normal tv channels. Anything I have is BBC 1, 2, 9 and then jumps to the 200's - lost all channels in between and anything I watch goes through iplayer. Had chats online, new box received and now can...

SUSIECOO by First Timer
  • 391 Views
  • 2 replies
  • 0 like

IPlayer

My tv goes to iPlayer when I select bbc1/2 then i’am unable to get subtitles

New Amazon eero

Do we still need to have our tvbox plugged in as having problem getting full tv service, ie bbciplayer etc

Susan641 by First Timer
  • 255 Views
  • 2 replies
  • 0 like

New TV hub

Installed new TV hub but unable to access players other than iPlayer. Checking apps in settings and only iPlayer shows. Reinstall hub? How?

subtitles

I have subtitles on all channels except BBC I player and 5 app both screens say subtitles on but they are not

martinc3 by First Timer
  • 182 Views
  • 1 replies
  • 0 like

Netflix app no longer showing

I am paying for Netflix but the app is no longer showing on my tv app guidehelp !this is since my upgradethankyou

Mazza10 by First Timer
  • 556 Views
  • 3 replies
  • 0 like

Programme series disappeared from App

I have been accessing and watching Classic Casualty from the early series by going into the U app. The app is still there, but suddenly, the early series of CC has disappeared. How do I locate the full Classic series again, I can watch on my PC, but ...

hansam by Participant
  • 632 Views
  • 6 replies
  • 0 like

Resolved! NOW TV App

Could I see Now TV if I went on holiday to Europe if I took my Tablet and connected it to the hotel

CM8888 by Chatterbox
  • 523 Views
  • 4 replies
  • 0 like