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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 3533 Views
  • 3 replies
  • 5 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 27684 Views
  • 0 replies
  • 16 like

Cannt get itvx

I cannot get itvx. Do i need a new box.. if i renew my contract will i get a new box at the amount quoted in the renew contract letter

When selecting BBC it automatically goes into the IPlayer live TV.

When selecting BBC it automatically goes onto the IPlayer live TV. Furthermore, when watching TV on the IPlayer, it's constatly buffering. This does not happen on other channels. It appears while reading the threads that I am not the only person havi...

SlimR by Sightseer
  • 179 Views
  • 2 replies
  • 0 like

Region problems

I am unable to see the correct regions programmes on the iplayer (iplayer error code 40020) and stv player apps. I cant watch bgt on stv player as it says wrong region. I am central Scotland. I also have trouble getting these apps to show up at all a...

Drigby by First Timer
  • 237 Views
  • 1 replies
  • 0 like

Real-time TV streaming on TV Hub

I have just upgraded to full-fibre and added TV Hub so I could watch terrestrial channels (my aerial blew down in a storm and I'm hoping not to have to pay to put it up again). However, ITVX is not showing at all on the menu and All4 only offers hist...

TV Hub Apps

I reset my TV Hub to factory settings. Now it no longer gives me apps for Channel 4 and ITVX. Does anyone know how I can access these, please?

Robbie71 by First Timer
  • 219 Views
  • 1 replies
  • 0 like

Now tv ap

I inadvertently uninstalled now tv. How do I get it back please.

ITV

Hi I can no longer watch itv hub, it says unavailable on this device, Netflix has now done the same …any ideas on how to retrieve these, or is it that my tv needs to be a newer model

Shar67 by First Timer
  • 306 Views
  • 1 replies
  • 0 like

Netgem 4k box keeps losing channels

Fortnight ago lost all my channels except the BBC ones..and even then I only got 1 and 2 and then 9 and 29 then up in the 200s.. it keeps deleting my recorded programmes and scheduled recordings.. I've reset the box twice already... Last week reset i...

Bwarby by First Timer
  • 817 Views
  • 5 replies
  • 1 like

netgem 4k tv box recording issues

Hi, we are having ongoing problems with our netgem tv box losing future schedule recordings.Its been happening a while now where you set a recording for the next day, say Emmerdale or some regular weekly showing however the next day the recording log...

glsphoto by First Timer
  • 1094 Views
  • 8 replies
  • 0 like

ITVX

How can I use ITVX? Tried to get in but message says ‘not available on this device.

BBC loading with iplayer

My BBC channels load via iPlayer other channels unavailable! Happened last week, reset, retuned etc. ITV only came. on channels 800. Then next day righted itself. Same has happened again today. Is there a problem?

RB43Ej by Popular Poster
  • 1360 Views
  • 14 replies
  • 0 like

ITVX on new talktalk hub

Please can someone tell me how to obtain the ITV app, I have the new ‘hub’ because it is supposed to have ITVX available - it doesn’t and I can’t find it and on-line advice achieves nothing. Thank you

TeeELL by First Timer
  • 590 Views
  • 4 replies
  • 0 like

Unable to get normal tv channels since updating box

Since updating my box in December, I have lost all normal tv channels. Anything I have is BBC 1, 2, 9 and then jumps to the 200's - lost all channels in between and anything I watch goes through iplayer. Had chats online, new box received and now can...

SUSIECOO by First Timer
  • 678 Views
  • 2 replies
  • 0 like

IPlayer

My tv goes to iPlayer when I select bbc1/2 then i’am unable to get subtitles