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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

ITVX and TalkTalk YouView boxes

For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...

fr8ys by Community Star
  • 0 replies
  • 12 like

Adding programmes to favourites

Hi, I've just upgraded my Talktalk box to the newer one that does not have the recording feature. When I upgraded over the phone and was told that the new ones could not record I was told that it wasn't a problem as you can access all the programmes ...

TalktalkTV app

Trying to connect the app to my box. I do not know the code for my box. The message says I have to go to Settings - Personalisation to find it but there is no personalisation in my settings.

New box

I cannot access BBc i player since I got this new box in January any ideas

Set Top box

My existing freeview box is not compatible with ITVx. would the TalkTalk TV Plus box or the DN372T set top box allow me to do so.

Mike24 by Newbie
  • 2 replies
  • 0 like

NetGem 4K tv box

Sorry if this is posted twice but cannot find my original post. Towards the end of 2023 I contacted TT regarding my account. Once sorted the agent asked if I would like to upgrade my tv box. I asked if this was free and I was advised it was. I was ve...

Mabeline by Popular Poster
  • 3 replies
  • 0 like


how do I install ITVX on an old Panasonic TV

talktalk tv hub.

I agreed a new contract on 23/1/2024 which includes a talktalk TVHub. Having spent a long time on your live chat to numerous people i am still unable to use any of the TV apps apart from Iplayer and Nowtv. All the others ie My5, channel4 etc wikk pla...

eddyp1 by First Timer
  • 2 replies
  • 0 like


How do I access itvX ?

Apple TV

How doI get Apple TV on my Huawei Talktalk Youview box?

PeteFish by First Timer
  • 3 replies
  • 0 like


I cant access ITVX even though I have upgraded my box

Badjemma by First Timer
  • 2 replies
  • 0 like


Unable to format usb stick 128gb so i can record programs on 4k box. Keeps failing to initialise.

nanny301 by First Timer
  • 5 replies
  • 0 like

ITVX live channels

having received a new 4K tv box I'm dissapointed that there are no live channels on ITVX as on other streaming devices or on new Tv apps, does anyone know if the netgem box can be updated to get the live channel icon on ITVX

How do I get ITVX?

ITV hub app has gone and although it shows ITVX as an option, it won't let me log on.

Marylou1 by First Timer
  • 2 replies
  • 0 like

New TV box

We received our new TalkTalk TV box and set it up yesterday. My partner is very unhappy that we can no longer record anything and I tried to reassure him that he can find everything on demand. He isnt impressed with this as it means having to remembe...


Where is my ITV catchup?So with Talk talk I can't have ITVX?No one else I ask has this issue with their broadband supplier 

kdc05 by First Timer
  • 2 replies
  • 0 like


How do I upgrade my TalkTalk TV box to one that is compatible with ITVX??

empekaye by First Timer
  • 1 replies
  • 0 like

TV Hub is slow

Hi, I have a TV Hub that runs on Google TV and find that the menus and accessing apps are very slow especially when turn the box on for the first 5-10 mins. Even after using for a while it can be slow and glitchy with the please wait logo appearing o...

jdx90 by Chat Champion
  • 3 replies
  • 0 like

I player

I have an I player and an I phone is this a disadvantage ?

Willo9 by First Timer
  • 1 replies
  • 0 like

Subtitles on catch up tv.

I have managed to get subtitles on live TV but cannot access any subtitles on catch up tv. I have just installed a new ITV hub box as the existing one was deemed to be out of date. I cannot watch tv without subtitles.

On Demand apps not available

This has been under discussion all afternoon. I keep losing the Chat page which has all the details. I cannot afford any more time discussing this issue. I just want it fixed. If I need an up-dated TV Box can you please forward it to me. I hope witho...