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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 2064 Views
  • 0 replies
  • 4 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 23037 Views
  • 0 replies
  • 14 like

Programme series disappeared from App

I have been accessing and watching Classic Casualty from the early series by going into the U app. The app is still there, but suddenly, the early series of CC has disappeared. How do I locate the full Classic series again, I can watch on my PC, but ...

hansam by Participant
  • 203 Views
  • 6 replies
  • 0 like

Resolved! NOW TV App

Could I see Now TV if I went on holiday to Europe if I took my Tablet and connected it to the hotel

CM8888 by Chatterbox
  • 253 Views
  • 4 replies
  • 0 like

Fire stick box use

In light of not being able to view Netflix from my Youview box I have bought a fire stick HD from Amazon. Do I need to disconnect the box if I attach the stick or can I let it run concurrently. I’d still like to be able to record programs. It’s cheap...

Jancun24 by Team Player
  • 241 Views
  • 2 replies
  • 0 like

What's happened to the BBC "Red Button"?

I like listening to the radio via the tv sometimes but notice on my new TV Hub that the BBC Red Button is missing. Any ideas on how to get it back please?

Foxyron by Whizz Kid
  • 419 Views
  • 4 replies
  • 0 like

tv

how to get apps working on tv...just saying not available , internet rebooted.

BBC Iplayer

Picture is very dark and a bit blurry

JeanT1 by First Timer
  • 521 Views
  • 5 replies
  • 0 like

Old box with smart tv

Hi, Does anyone know if the old you view boxes work with a smart tv. As I don't want to lose the record function but I want to be able to watch netflix, if I get a smart tv that has the app on will the old box connect to it and keep the record functi...

Lsmith1 by First Timer
  • 407 Views
  • 3 replies
  • 0 like

TV Apps , iPlayer

For some reason I cant access my TV Apps! I can bring them up but any time we try to start a programme, it takes us back to the Apps list? Anyone else encountered this issue and if so what is the fix?

CRAIG39 by First Timer
  • 416 Views
  • 4 replies
  • 0 like

ITVX

How do I get ITVX to work on my talk talk box’s. Every time I try gives a code but done everything and nothing helps. Plus it’s a new talk talk box so why

Julie231 by First Timer
  • 452 Views
  • 2 replies
  • 0 like

apps and remote not working

Hiis anyone else having issues with the netgem tv box and remote?When we try to view iplayer or itvx my5 etc we get a blank screen which is only resolved by resetting the box, which we do 3 or 4 times aweek.The remote is sticking or just not working ...

jcrwills by First Timer
  • 467 Views
  • 3 replies
  • 0 like

Apps

Can’t access NOW or primevideo, keeps reverting back to to channel, any ideas

Aunty by Popular Poster
  • 716 Views
  • 6 replies
  • 0 like

Smart tv v hub

My tv is old but it still works. Now the old set top box no longer supports Netflix is there any point in getting a hub if I get a smart tv. If I kept the set top box would I be able to record on that. I take it the hub won’t do that.

Jancun24 by Team Player
  • 388 Views
  • 1 replies
  • 0 like

ItvX

I have itvX as an app on my TV but it won't work! it shows this message 

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Abbey20 by First Timer
  • 479 Views
  • 2 replies
  • 0 like

netflix support ending in November

hi all , ive just received an email saying that netflix will no longer work on my standard talk talk tv box , it looks like i need a new box , possibly one called a tv hub ? im wondering if this is going to cost me to just replace the box or will i h...

Watch ITVX Live on Talktalk Android Hub

I have the Android hub and all my searches online say I should be able to watch Live TV by clicking the "Live" button. I can see the live button on the app on my phone and the website on my pc but not on the Android TV hub. Is there a way to get it o...

Youview

I have had a email from Netflix saying that from November 2024, my set top box will no longer be serviced by them. What is going on

New Android Box and TalkTalk 4K tv app

Just received my new 4K box and set it up with no problem bar one.The app I have on my iPad won’t control the box. When I tap on a program to select it the tv shows talk talk tv powered by netgem. As the new box is powered by google android I assume ...

Butcombe by First Timer
  • 489 Views
  • 3 replies
  • 0 like

New TV hub

What is the Hub for? I have a Smart Tv so can do all that TV hub gives ie Watchlists.

Blackmg by First Timer
  • 335 Views
  • 1 replies
  • 0 like

Error code 02110

We are experiencing this regularly and BBC iPlayer keeps buffering! I have used WiFi, cable and restarted the box and router it still keeps happening

TVX on New Hub

I Upgraded to the new hub because I wanted to be able to watch ITV during high weather pressure situations. I should explain that when the weather pressure is high I lose most of my TV channels (I have an ariel) so I thought that if I accessed throug...

Fatboy99 by First Timer
  • 428 Views
  • 1 replies
  • 0 like

Netflix & talk talk box

Havnt got a smart TV and watch things like Netflix and Disney plus through an xbox one. If I get a talk talk box could I get rid off the xbox and stream through the box. Hope it makes sense. Thank you

Ginty76 by First Timer
  • 454 Views
  • 2 replies
  • 0 like

ITVX

How do I get ITVX on my Talktalk box

Now Tv Sky Sport

I am thinking of signing up for the current Now Tv Sky Sport offer but would welcome some further info hoping that someone currently using the service will be able to answer. I know I require TalkTalk Tv, currently advertised at £5 per month. Is this...

Giraffe by Wise Owl
  • 634 Views
  • 5 replies
  • 0 like

Netgem 4k TV Box Apps not working

Last night about 23:30 no catch-up apps were working on our Netgem 4k TV box. Whichever app we chose whether BBC iplayer, ITVX or U all we got was a grey screen. The box, of course was Internet connected or we wouldn't be able to access the apps at a...