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TV Support

For help with your TalkTalk TV box, channels and apps.

IPlayer

Fred147fred
Visitor
Private Message TalkTalk

Wednesday

Message 3 of 3

My tv goes to iPlayer when I select bbc1/2 then  i’am unable to get subtitles

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

Thursday

Message 1 of 3

Hi @Fred147fred 

 

This can happen if reception is poor.  Connect the aerial direct to the TV and check to see if the picture is breaking up or if you have a strong signal.

 

Thanks  

Karl. 

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fr8ys
Community Star
Private Message TalkTalk

Wednesday

Message 2 of 3

It's a known issue. Use 101 and 102 which work normally, and the picture quality is better.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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