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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 1980 Views
  • 0 replies
  • 4 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 22349 Views
  • 0 replies
  • 14 like

D link adaptor

It isn't working up not sure if it's the adaptor or the cable that is faulty. Not able to access the apps.

Linda90 by First Timer
  • 346 Views
  • 2 replies
  • 0 like

Resolved! Network adaptor with new tv box

Hi I’m about to upgrade to full fibre 150 , and will be getting a new tv box to replace my old one . I currently use a network connector , which I understand is a way of having a ‘wired’ connection without having a cable (my tv is not close to my rou...

Nikki63 by Participant
  • 486 Views
  • 3 replies
  • 0 like

D-Link has stopped working

Himy D Link DHP300 AV has stopped working meaning no access to manyTV Channels

Lemon2 by First Timer
  • 418 Views
  • 2 replies
  • 0 like

router

many tanks, i have recieved a new router, which , it seem s to be the latest model , sadly , i cannot connect this new router , i think , in fact i'm curtain the problem might be , my tv is too old . all i wanted, was 2 powerline adapters , are allre...

micky8 by First Timer
  • 596 Views
  • 3 replies
  • 0 like

powerline adapter not working

No lights at all on powerline adapter, T V showing message on screen , T V working as before, P C working as normal,

micky8 by First Timer
  • 533 Views
  • 2 replies
  • 0 like

powerline adapter

hello. my power line adapter isn't working. No lights. I've tried it in multiple sockets, reset it & turned it off and on again. its a D-link model number DHP-300AV. How do I get a new one? Thanks

Issue with upgrade to full fibre

Hi folks I have just arranged a new two year broadband deal which involves fibre from the cabinet and I’m wondering whether it’s possible to keep using my existing tv box (with it’s ability to record stuff) by linking it to the fancy new router throu...

Attempting to improve WiFi coverage

Really need Tech assistance for this one!I have a YouView Box which is working just fine via a TalkTalk supplied "HomePlug" kit from way back, obviously a re-branded product who's origins I do not know.The "Master" unit is plugged in to the router wi...

Steamywee by Super Duper Contributor
  • 1647 Views
  • 12 replies
  • 0 like

D-LINK Mod No DHP-300AV

NO LIGHTS ON ADAPTOR AND RESETTING DOES NOT WORK HOW CAN I GET A REPLACEMENT PLEASE .

Samsung Smart monitor with Youview box?

Hi. I may have the opportunity to purchase a new Samsung Smart Monitor TV LS32AM500 very cheaply indeed but will it be compatible with my Youview box that is currently hard wired to my non internet Samsung TV with Talk talk power line cables? Thank y...

laney760 by First Timer
  • 797 Views
  • 3 replies
  • 0 like

D link adapter replacement

The adapter that links to the hub isn't working. So i dont have any internet on the tv. I can't get through to Talktalk. How can I get a replacement? Thanks.

Alexis1 by First Timer
  • 1033 Views
  • 3 replies
  • 0 like

BBC iPlayer buffering with new 4k TV box

We recently swapped our Talk talk TV to the new 4k box, but we've noticed that BBC iPlayer buffers frequently during catch up. Our last box didn't have any of these problems.The TV is connected to a power line adapter using an ethernet cable.When it ...

AdamB_ by First Timer
  • 1586 Views
  • 5 replies
  • 1 like

Multiple Adapters with Eero

Have recently had Full Fibre 150 installed with an Eero router and Telephone Adapter.Previous Router used a Powerline Adapter to connect to TV in another room.As the Eero Router only has one Ethernet Socket, can I use an Ethernet Splitter to connect ...

Replacement powerline adapter

Hi, my powerline adapter has stopped working (power light is no longer on), so we aren't able to use Talktalk Tv services. Any guidance on how to get replacements? Thanks

Jaynie38 by First Timer
  • 1454 Views
  • 6 replies
  • 0 like

TalkTalk Huawei Powerline Adapters PT200AV

Im currently using 2 Talktalk Huawei Powerline Adapters PT200AV with my TalkTalk TV box, and I believe one of them has stopped working. Can anyone help? I have tried all the online advice including a factory reset. (On the plus side, the lounge is no...

D-Link DHP 300AV has stopped working

One of my D-Link DHP300AV seems to have died (no lights coming on) ,,,cant watch access on demand TV / iplayer etc. How do I get a replacement please.

nasa19 by First Timer
  • 1203 Views
  • 4 replies
  • 0 like

Powerline Adapter Failure

One of my powerline adapters has failed, it has no power, I've tried a different power source & also done the reset procedure, how do I go about getting a replacement please?Without this I cannot use catch-up TV.

Youview Streaming Apps / Internet Speeds

Hi There, I seem to have a problem with my internet speeds anytime i use any of the streaming apps on the Youview box, i have sky sports HD with NOW TV and any time i watch NOW TV through my Youview box the picture starts off in perfect HD but after ...