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TV Support

For help with your TalkTalk TV box, channels and apps.

powerline adapter

simonpemb
First Timer
Private Message TalkTalk

on ‎10-06-2024 06:33 PM

Message 3 of 3

hello. my power line adapter isn't working. No lights. I've tried it in multiple sockets, reset it & turned it off and on again. its a D-link model number DHP-300AV. How do I get a new one? Thanks

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎11-06-2024 10:06 AM

Message 1 of 3

Hi Simonpemb

 

I'm sorry,  I've been advised there is a delay on stock for the Powerline Adapters, and these should be available towards the end of July.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎11-06-2024 08:11 AM

Message 2 of 3

Hi

 

I'll request a replacement set are sent out to you.

 

Thanks  

Karl. 

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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