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TV Support

For help with your TalkTalk TV box, channels and apps.

router

micky8
First Timer
Private Message TalkTalk
Message 4 of 4

many tanks, i have recieved a new router, which , it seem s to be the latest model , sadly , i cannot connect this new router , i think , in fact i'm curtain the problem might be , my tv is too old .  all i wanted, was 2 powerline adapters , are allready on order.

 

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3 REPLIES 3

Message 1 of 4

Hi @micky8 

 

Apologies, I'm not sure what your last post means?

 

Do you have a TT router?

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micky8
First Timer
Private Message TalkTalk
Message 2 of 4

uzw4054ttg

 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Good afternoon,

 

I'm sorry to hear this. Can I just confirm, is it just the TV that won't connect to the new router? Which router do you have please? (make and model) 

 

Just to advise, there is currently a delay with sending powerline adapters and they are expected around the end of July at the earliest.

 

Thanks

 

Michelle

 

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