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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 2563 Views
  • 2 replies
  • 5 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 25319 Views
  • 0 replies
  • 16 like

Not able to change channel

TV is stuck on one channel can't load up the guide or change the channel can change the volume and turn it off though

Pressing BBC1 on remote taking me to iPlayer

For the last couple of weeks pressing 1 on my remote is taking ne to iPlayer instead of straight to BBC1. This is very annoying. I have a Netgem 4k box. Tried rescanning channels. Aerial connection is fine. Anyone know how this can be resolved ? Is t...

Natsc by First Timer
  • 96 Views
  • 5 replies
  • 0 like

Retuning tv every day

Having to retune our tv everyday! As we are keep losing channels?? Can anyone shed any light on why???

Mrsrw by First Timer
  • 69 Views
  • 2 replies
  • 0 like

loss of HD channels

During last two months keep losing HD channels & have to watch on ch 800+ was advised to get a new aerial this done still same problem suspect Netgem box is this correct.

delton1 by Chatterbox
  • 106 Views
  • 4 replies
  • 0 like

Tv box

Intermittent fault with set top box had aerial company check everything and the said it’s our box that is faulty… only have channels 1,2,9,23 then goes to ceebeebies and above! If we press say channel 3 it comes up invalid channel so basically we can...

Losing channels

After a lot of trying to rescan channels without success,removed USB, re scannedfor lost channels, most came back including ones never had before, but a few I did want are lost. Also when installed USB, BBC channels revert to iPlayer. Not happy since...

tv

You tube vanished 

BBC loading with iplayer

My BBC channels load via iPlayer other channels unavailable! Happened last week, reset, retuned etc. ITV only came. on channels 800. Then next day righted itself. Same has happened again today. Is there a problem?

RB43Ej by First Timer
  • 196 Views
  • 4 replies
  • 0 like

Unable to watch Australian Open Tennis

I am very upset that I when took on my contract with TalkTalk that I was promised that I could watch the Sky Tennis Channel and all tennis matches on Sky Tennis channel & Now TV.It turns out that Sky Tennis Channel is covering the Australian Open Ten...

Bevotron by First Timer
  • 599 Views
  • 1 replies
  • 0 like

Channel numbers have changed. BBC being priority

Good evening Hope you’re all keeping warm. 1 = BBC12 = BBC23 = ITVand so on.Since New Year’s Day, when I switch on the TV and TalkTalk box and press guide, the first channels are all BBC, non BBC channels start with the number 8 and about 150 channel...

Tv guide

On accessing the TV guide from the remote only a small limited number of channels appear

T.V box

I cannot get all the channels on my t.v.guide

Censorship

Anyone know why TalkTalk bans AL Jazeera?I'd like a more balanced view of the news than BBC, ITV and the laughable GB News but TalkTalk must think that other news outlets would be too offensive to my delicate ears. Anybody know why TalkTalk chooses t...

TV channels guide is wrong

All my Freeview channels start at 800 with BBC1. They should start at 1. It means I can’t just put in a number, 20 for example for Drama. How has this happened and how can I adjust it back?

TanyaV by Newbie
  • 264 Views
  • 2 replies
  • 0 like

Bbc 1 & 2 takes me to iplayer

Hi KarlI'm starting my own topic as although you've replied to me about this, it seems I was in someone else's thread. For a few weeks now, whenever we choose bbc 1 or 2 on the tv, the box puts us on I player and takes a while. Were already checked o...

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ITVX

How do I get ITVx?

tv 4k tv box

I have the talktalk 4k tv box. The problem is, i can't receive the tv through it via the aerial, however, if i bypass the box and plug directly into the tv, I can receive channels OK, so I don't believe that the aerial is to blame.

1golfer by Chatterbox
  • 306 Views
  • 9 replies
  • 0 like

Unable to watch BBC on live TV

Since around 18 December I can't watch BBC 1 or 2 live programmes. It automatically starts to load Iplayer which takes ages. Also no option to restart programmes any more? Have reset Netgem box but it's not made any difference

Jill05 by Sightseer
  • 684 Views
  • 13 replies
  • 1 like