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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

Community - Peer to Peer Support

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 6751 Views
  • 3 replies
  • 6 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 30424 Views
  • 0 replies
  • 18 like

Incorrect information when I click information button

Hello. When I click the information button on a series it always goes to the first episode of the programme. The relevant info for the current episode flashes up first then reverts back to first Anyone know how to fix this?Thanks in advance

Mickk by Chatterbox
  • 365 Views
  • 4 replies
  • 0 like

TV interference .

We regularly experience interference on our TV channels, especially in the evenings. It is particularly bad on the ITV channels across the board. The picture pixellates and the sound breaks up and sometimes we lose everything.

TJM65 by First Timer
  • 365 Views
  • 2 replies
  • 0 like

U&Dave dejavu

Hi For some reason we can no longer get Dave dejavu on our talk talk TV.I have reset the TV channels several times and Chanel 74 isn't on there Any idea ?

New TV Box not arrived

I clicked a link in an email from TalkTalk to order a new TV Box & nothing has arrived. I am having trouble getting all the channels & hoped this would help.

Dolly9 by First Timer
  • 742 Views
  • 2 replies
  • 0 like

Box

ITVhub has now been replaced by ITVX but my tv doesn’t have that.

Programme information

Hi. I have the 4k box. The programme information at the bottom of the screen on a number of the channels does not match the current programme. It displays programme information from 22nd October instead of todays. The now playing programmes on the ho...

Cranver1 by Popular Poster
  • 2805 Views
  • 20 replies
  • 0 like

BBC always goes through iPlayer

This problem started some months ago. I have the Netgem box. When channels selected takes ages to go through iPlayer. Very frustrating. I see others have posted on this issue.Is there a solution?

not able to get live tv

I have full fibre package with talk talk tv hub! set up as indicated on the set up card!I can access the i player channels with good reception, but i get very limited live channels showing in the guide! therefore can't access most other channels!

IPlayer

Why do I have to go into I Player to get BBC1? Other Chanel’s appear immediately but every time I want to watch BBC1 it goes through iPlayer.

lost channels

I have lost a lot of channels, when I retune I can get 46 or 102 but none of the BBC chanels are available, not sure what else is missing . I have turned off both hub box and router and retuned many times in the last 24 hours but no change. I have a ...

LAH123 by Popular Poster
  • 2963 Views
  • 17 replies
  • 0 like

ITV X not moving on automatically to next episode on itvx

does anyone else have this problem with ITVX not automatically moving on to next episode on my other Tv I’ve a Roku box to get my Tv apps there’s no problem watching ITVXit works perfectly moves on to next episodes,,, so why doesn’t my TalkTalk Hub w...

Now TV stopped working

I did not have a warning that NOW TV will stop working, I had a new deal with TalkTalk for Sky Sports on Now for 24 months, with a discount, this was a big reason for signing again withTalkTalk. A new deal with Now direct will cost more. Is there any...

Discontinued Now and Netflix

Received notification (at very short notice !) of Talk Talk no longer supporting Netflix and Now membership and had to subscribe with each of them directly. I did so yesterday, but how do I now reinstate them both onto my menu ? (I'm UK based)

Tv package

Does TalkTalk tv include hold chanel

Knowmore by First Timer
  • 1300 Views
  • 4 replies
  • 0 like

Adding apps

Can I add and pay for UAlibi

Mokay99 by First Timer
  • 867 Views
  • 1 replies
  • 0 like

TV

My Tv won't connect to wi-fi, I can get normal channels but no You Tube, netflix, Prime etcon tv settings it refuses to connect to wi-fiis it the box or tv

dougal4 by Popular Poster
  • 1353 Views
  • 2 replies
  • 0 like

Cannt get itvx

I cannot get itvx. Do i need a new box.. if i renew my contract will i get a new box at the amount quoted in the renew contract letter

I've Lost Drama, Dave and QVC on my TV

My box upgraded and now I've lost the above channels (and probably more I don't actually know about). Do I need a new box? Help!

TanyaV by First Timer
  • 912 Views
  • 1 replies
  • 0 like

No volume

Have set up the new tv box we received this week but NO volume on Apps or normal tv channels so we still cant watch tv

Tulin1 by First Timer
  • 1049 Views
  • 1 replies
  • 0 like