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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 2267 Views
  • 0 replies
  • 4 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 24139 Views
  • 0 replies
  • 16 like

No TV signal

My live TV channels say they don’t have a signal and don’t work. i can only watch catch up or live tv via the appshow can I fix this please?

Regional programmes

I recently lost most channels, probably linked into Storm Darragh. I have a k4 box and have re-tuned (had a bit of a problem as, at first, only a small number of channels were picked up. My regional channell BBC West changed to BBC Spotlight. A furth...

Bev08 by Popular Poster
  • 42 Views
  • 1 replies
  • 0 like

Limited channels

Hi, I've just set up my TV and cannot get any channels other than the ones with my now entertainment package. I need all the normal ones, BBC, ITV, Channel 4 etc. I don't have an aerial.Any help would be really appreciated.Many thank in advance

channel tuning

Why cant i get Al Jazeera on my TV anymore?  How do i retune it?

morvenna by First Timer
  • 80 Views
  • 1 replies
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Loss of signal for HD channels

Have no signal for HD channels plus some children's tv channels. I can get them through tv but not talk talk box so no issues with aerial.

Tv box very slow to work. Remote control doesnt work

I'm having trouble with my old tv box. It's very slow to work. The remote control doesn't work on times and when changing channels it's very slow. Many times the only way is to turn it all off and start again. Having to do this daily! I've done softw...

Missing Netfix

I don't have Netfix showing on my TV anymore only my phone?I also want to log into the new ITVX but don't know how too access this?Can you help please.Many Thanks.

Got no bbc, itv, channel4/5

Hi since the storm we’ve had no channels bbc1,2 channel4/5 just a blank screen? No sound either

Mrsrw by First Timer
  • 105 Views
  • 2 replies
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ITVx Missing on App Screen

I've just got the TV hub delivered and ITVx is not showing as a Featured App! Having trouble getting the call centre guy in South Africa to understand. There are lots of odd TV channels like watch free TV and Great Player! I don't need those but you ...

pb7oaks by Newbie
  • 109 Views
  • 2 replies
  • 0 like

Resolved! YouView box will NOT stream channel 251

I have a YouView box which is connected to the internet via cat6 cable and talktalk wifi router. I also have a smart TV. I recently learnt that Al JAzeera had moved to streaming and could be acccessed via channel 251 on a TV with Freeview Play. When ...

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surfing69 by Conversation Starter
  • 129 Views
  • 3 replies
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New Talk Talk TV box - only picking up 7 channels

Hello, Just set up my new Talk Talk TV Box and it's only picking up 7 channels. Have retuned at least 10 times and still the same. Tried both by using wifi and ethernet but still the same result. Have checked the ariel connection and reconnected dire...

herrimg1 by Repeat Guest
  • 651 Views
  • 23 replies
  • 0 like

Netflix

I can't get on Netflix it's disappeared?

suedon by Newbie
  • 231 Views
  • 3 replies
  • 0 like

ITVX

How do I get ITVX in my tv. I recently bought a smart tv and presumed it would connect fairly straightforwardly ? thank you

Catchup on TV

I can’t get catchup on ITVX or any app except Iplayer I don’t have a talk talk tv box just the TV and the hub. It worked fine when using my BThub but now the apps all start showing adverts then as soon as program starts get an error message Have read...

Digital hd tv channels not working, bbc itv channel 4

Hi For about 3 weeks our bbc, itv and channel 4 hd channels have lost signal through our talktalk tv box. I originally put this down to the weather but it has continued. This happened about 2 or 3 years ago and was fixed by talktalk sending a replace...

andyrhi by Conversation Starter
  • 351 Views
  • 3 replies
  • 0 like

Possible to upgrade TV box mid contract?

We've currently got one of the older type set top boxes, which as of today I've found no longer has access to Netflix. I have read about the TV Hub but can't see anywhere in My Account where I can request to upgrade to this, is there a way of doing s...

mcgotts by Conversation Starter
  • 617 Views
  • 8 replies
  • 0 like

New customer problemss

Waiting to receive Sky sports and TNT . Currently have no access to NOW tv

Saddlers by First Timer
  • 243 Views
  • 2 replies
  • 0 like

ITV X

I have a new Talktalk Hub but ITVX doesn’t feature although it is supposed to be available.

TeeELL by First Timer
  • 394 Views
  • 4 replies
  • 0 like

Fire stick box use

In light of not being able to view Netflix from my Youview box I have bought a fire stick HD from Amazon. Do I need to disconnect the box if I attach the stick or can I let it run concurrently. I’d still like to be able to record programs. It’s cheap...

Jancun24 by Team Player
  • 371 Views
  • 2 replies
  • 0 like

TV channels delivered over internet

Hi Should I be able to access the channels delivered over internet with my current package? At present I can only access those channels which require me to press red once I've selected them: Pop Player (212), OnDemand365 (254) and Talk (280), for exa...

ITVX

Why can’t I get the ITVX app on the TalkTalk hub box?

Talk Talk TV

Do I have to plug the tv box into the router to access TT TV

TimH62 by First Timer
  • 278 Views
  • 2 replies
  • 0 like

Now tv

Does anyone know if I can cancel Now TV entertainment and if so do I have to ring talktalk or can I do this in my account.Thank you 

TREACLE78 by Popular Poster
  • 417 Views
  • 3 replies
  • 0 like

ITV stream

I have a tv hub, I keep getting an error when trying to access ITV channels. I get a message “No Stream, no picture” it only happens on itv channels