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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 3143 Views
  • 2 replies
  • 5 like

NETFLIX, ITVX and TalkTalk YouView boxes

For those wondering how to get Netflix and ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV and Netfix updated their apps and the software they use is no longer compatible wi...

fr8ys by Community Star
  • 27086 Views
  • 0 replies
  • 16 like

No volume

Have set up the new tv box we received this week but NO volume on Apps or normal tv channels so we still cant watch tv

Tulin1 by Newbie
  • 146 Views
  • 1 replies
  • 0 like

TalkTalk 4k TV box failing

A few weeks ago, I noticed that my TV box had lost most of its channels. The only way I could fix it was by performing a factory reset, which temporarily resolved the issue. However, in the past week, this has happened five more times, leading me to ...

SteveElmo by Conversation Starter
  • 229 Views
  • 2 replies
  • 0 like

Tv channel issues

I can get Netflix, BBC iplayer etc but cant get tv channels. unsure of what to connect to what?

Lollies by Newbie
  • 245 Views
  • 2 replies
  • 0 like

TV remote buttons not working

TalkTalk Hub remote Can someone please help me because I'm at my wits end trying to get anywhere on the chat! My TV remote has suddenly stopped working. Only buttons that's currently work are the on/off.. volume and the Google voice assist button. I ...

TV

Hi , does talk talk tv include Now TV or do I have to set up a separate account?

Regular issues losing tv channels on tv4k box

On a very regular basis I lose tv channels from itv onwards on my 4k tv box. Retune doesn't return them. Only option seems to be box reset but then I have to re-sign into all my apps. Happened twice in last week. A few other posts suggests same issue...

blouise by First Timer
  • 397 Views
  • 4 replies
  • 0 like

Missing TV channels

Can someone help me with missing TV channels? In particular ITV?It seems to disappear but only when there's a big football or rugby match! I've returned the TV stations but this hasn't made any difference!See attached photo of my TV guide - I've got ...

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LadyP70 by Chatterbox
  • 550 Views
  • 7 replies
  • 0 like

TV channels

Channels missing from TV guide. ITV onwards 

MagsD by First Timer
  • 221 Views
  • 2 replies
  • 0 like

Netgem 4K reverted back to BBC/iPlayer

I've restored factory settings for the 4th time, since once again (usually Sun am) only BBC channels are shown and goes to iPlayer unbidden.I see others with this issue and it is highly annoying, as have restore all activation codes for itvx etc.Is t...

itvx

how do i get itvx on my tv?

Channels locked

Why does my tv keep locking most of my channels with parental lock? I have to go in and unlock each

Lost tv channels

My tv ask to retune the channels but now I have most of the channels are missing

Losing channels and bbc 1 from iplayer

Hi , for the last couple of months we have been regularly losing channels, 3 to 9 then others further on , have to keep switching off and unplugging mains, wait a few minutes then reconnect to reboot box , also have noticed that bbc1 and 2 now work v...

Matt1232 by First Timer
  • 254 Views
  • 1 replies
  • 0 like

Setting up TV

I am just trying to set up TV having recently left sky. I cannot get any live channels. It says I need an aerial which I have just been and purchased but still struggling. Does it matter what type of indoor aerial I have because maybe I have the wron...

Debbie61 by First Timer
  • 238 Views
  • 2 replies
  • 0 like

Netgem 4k box keeps losing channels

Fortnight ago lost all my channels except the BBC ones..and even then I only got 1 and 2 and then 9 and 29 then up in the 200s.. it keeps deleting my recorded programmes and scheduled recordings.. I've reset the box twice already... Last week reset i...

Bwarby by First Timer
  • 655 Views
  • 5 replies
  • 1 like