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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 0 replies
  • 2 like

ITVX and TalkTalk YouView boxes

For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...

fr8ys by Community Star
  • 0 replies
  • 14 like

Tv box

trying to tune in channels but so far on 5 have been selected, despite contacting Talktalk yesterday by text for over 40 mins still no success

Roryk by Newbie
  • 2 replies
  • 0 like

Disney plus on 4k box

I can’t work out how to get Disney Plus on my 4k tv box. Is this even possible? I’ve tried looking at online suggestions but I don’t have the options that are suggested. Thanks in advance.

ITV Region

Hi,can anybody advise me on how I change my HD ITV channel (103) to my region. At present channel 3 is correct but is SD. hope you can help.


Channels BBC 1 and 2 picture breaking up all the time.all other channels ok

my contract and Netflix

As I understood my new contract includes Netflix( free). Is that right? On the Netflix page ( on my TV with the new box)it says that I have to pay an additional 5 pounds. How do I activate my Netflix without paying that sum?

Sound Sync amd losing many channels

Had box a number of months - it is constantly goingnout of sync and losing channels. We have tried everything - replacong cables, rebooting, checking firmware, reboot, power off and leave for 30 minutes and reboot. Sound issues usuallybreturm afyer s...

M00EE by Newbie
  • 1 replies
  • 0 like


Retuning channels but only picking up 15 channels , have tried restarting box, unplugging aerial and replacing securely

Susanm22 by First Timer
  • 1 replies
  • 0 like

Can only get one channel

I can suddenly only get BBC channels. I am unable to get ITV , channel 4 or 5, just the BBC channels. Everything was OK until tonight.

SuePtalk by First Timer
  • 5 replies
  • 0 like

No ITVX or 4onDemand on TV Hub

Hello all, I've just signed up to Talk Talk TV. I've noticed the ITVX and 4onDemand apps on aren't the featured apps and can't seem to be downloaded, yet I can watch shows on ITVX and 4 if I search for them on the search bar. Any suggestions on how I...

Tv remote connection

Why can’t I open the menu when I press talk talk button on my remote. HD channels not showing up

Beth09 by First Timer
  • 7 replies
  • 0 like


What can I do to receive ITV3X When I try, it would appear that my Youview box is unable to do so.

Tv channels missing

I've lost my bbc channels I've re scanned it, it scans them then doesn't put them on the TV guide

Kezza83 by First Timer
  • 4 replies
  • 0 like

Tv guide doesn't show itv etc only bbc

I'm having problems that ITV1 doesn't appear on the Freeview guide of my 4k box. If I press no 3 which is where the channel is located the box finds ITV1 but it isn't on the guide list. I have retuned several times but it still isn't found. Just watc...


hi,i am paying for itvx and it is not coming through my box

Sky Arts Channel

I have Freeview play on my tv but haven't been able to get the Sky Arts channel. I've retuned several times to no avail. Any ideas gratefully received.

Ianconwy by First Timer
  • 2 replies
  • 0 like