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TV Support

For help with your TalkTalk TV box, channels and apps.

Setting up TV

Debbie61
First Timer
Private Message TalkTalk

on ‎07-02-2025 02:35 PM

Message 3 of 3

I am just trying to set up TV having recently left sky. I cannot get any live channels. It says I need an aerial which I have just been and purchased but still struggling. Does it matter what type of indoor aerial I have because maybe I have the wrong type or can anyone advise what I need to do please. I am not very tech savvy. Thank you

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fr8ys
Community Star
Private Message TalkTalk

on ‎07-02-2025 02:53 PM

Message 1 of 3

An indoor aerial may or may not work. 

If you are not getting any channels with it and If you are in a poor reception area you need an outdoor or loft aerial to get the full range of channels available.

 

Check on the Freeview website and input your postcode to see what is available..

 

Look on check a trade for a reliable aerial installer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎07-02-2025 02:50 PM

Message 2 of 3

Hi

 

A digital external aerial is required for freeview channels.  An indoor aerial may not pick up many channels and give poor performance.

 

Thanks  

Karl. 

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